OpsRamp supports only gateways with one of the following firmware versions installed:
Relative Version
Description
N
Latest or currently published version.
N-1
Previously published version before the current, N, version.
N-2
Two versions before the current, N, version.
When new firmware is published, older versions automatically move out of support. Further, a gateway running unsupported firmware, such as N-3 and older, cannot connect to OpsRamp.
New functionality, improvements, bugs, and security updates are always rolled out for the current N version, exclusively. Versions N-1 and N-2, therefore, do not include the latest functionality and security updates. It is strongly recommended that you upgrade to the latest version N soon after version N is published.
Agent support policy
OpsRamp supports only agents with one of the following versions installed:
Relative Version
Description
N
Latest or currently published version.
N-1
Previously published version before the current, N, version.
N-2
Two versions before the current, N, version.
When a new agent version is published, older versions automatically move out of support. Further, an agent running an unsupported version, such as N-3 and older, cannot connect to OpsRamp.
New functionality, improvements, bugs, and security updates are always rolled out for the current N version, exclusively. Versions N-1 and N-2, therefore, do not include the latest functionality and security updates. It is strongly recommended that you upgrade to the latest version N soon after version N is published.
Gateway hypervisor platforms
The following hypervisors platforms are supported for deploying the gateway:
VMWare ESXi
Citrix XenServer
Microsoft Hyper-V
Nutanix AHV (Acropolis Hypervisor)
KVM
Network SNMP-monitored devices
OpsRamp
supports SNMP-based monitoring for 3000+ device models across network, storage, and server categories. To get a list of supported device types, browse the app to get detailed information about the supported device:
Log in and go to Setup > Resources > SNMP Device Type Definitions.
Click the Advanced search dropdown to select from the available resources:
Filter the search results by entering the family or specific resource you want to view and click Search.
For example, in the Make field, enter Brocade to display all supported Brocade resources:
Agentless monitoring applications
The following applications can be monitored by the gateway:
Note: The support for Windows Agent on Windows 7, Windows 8, and Windows Server 2012 will be deprecated as of October 2024.
Vendor
Operating System
Version(s)
Microsoft Windows
Windows 7 and Above
64 bit
Servers
Vendor
Operating System
Version(s)
Microsoft Windows
Windows 2012 and above
64 bit
Linux AMD
Amazon Linux 2012.3 and above
64 bit & 32 bit
CentOS 6.x and above
64 bit & 32 bit
Fedora 31.x and above
64 bit & 32 bit
Oracle Linux 6.x and above
64 bit & 32 bit
RedHat 6.x and above
64 bit & 32 bit
SUSE Linux 11.4 and above
64 bit & 32 bit
Ubuntu 14.x and above
64 bit & 32 bit
Debian Linux 8.0 and above
64 bit & 32 bit
Rocky Linux 8.4 and above
64 bit & 32 bit
AlmaLinux 8.3 and above
64 bit & 32 bit
Linux ARM
Amazon Linux 2018.3 and above
64 bit
CentOS 7.x and above
64 bit
Fedora 31.x and above
64 bit
Oracle Linux 7.x and above
64 bit
RedHat 7.x and above
64 bit
SUSE Linux 12.x and above
64 bit
Ubuntu 18.x and above
64 bit
Debian Linux 8.0 and above
64 bit
Rocky Linux 8.4 and above
64 bit
AlmaLinux 8.3 and above
64 bit
FreeBSD
FreeBSD 10.x, 11.x, 12.x
64 bit
IBM PPC64/PPC64le (Linux)
RedHat 8.4 and above
64 bit
Hypervisors
Vendor
Variant
Version(s)
VMware
VMware ESXi Host
Citrix
XenServer
Public clouds
Vendor
Variant
Version(s)
Amazon
API Gateway
Auto Scaling
Auto Scaling Groups
AWS AppStream
AWS AppSync
AWS Athena
AWS CloudHSM
AWS CloudSearch
AWS Cognito
AWS DocumentDB
AWS EventBridge
AWS GameLift
AWS Glue
AWS Guard Duty
AWS Inspector
AWS Key Management Service (KMS)
AWS Lex
AWS Elemental MediaConnect
AWS Elemental MediaConvert
AWS Elemental MediaPackage
AWS Elemental MediaTailor
AWS managed Streaming for Kafka (MSK)
AWS NAT Gateway
AWS Neptune
AWS OpsWorks
AWS SageMaker
AWS Transit Gateway
AWS Translate
Billing Metrics (thru S3)
Cloud Provider
CloudFront
Developer Tools
Dynamodb
EC2 ContainerService(Cluster)
EC2 ContainerService(Service)
EC2 Instance
Elastic IPs
EMR
ElastiCache Node
ElastiCache
Instances
IoT
Keypairs
Kinesis
Lightsail
Load Balancer
Global Secondary Index
Gateway Volume
Lambda
Machine Learning
MQ
Network Interfaces
Placement Groups
Redshift
RDS
Redshift Cluster Node
Route 53
Security Groups
Simple Workflow (SWF)
SNS
SQS
Storage Gateway
Volume
VPC
>VPN
Web Application Firewall
Microsoft Azure
Analysis Services
API Management Service
Application Gateways
AppServices
Automation Runbooks
Automation Accounts
Availability Sets
Azure Active Directory
Azure AD B2C
Azure Application Insights
Azure Database MySQL servers
Azure SQL Elastic Pool
Azure Service Bus
Azure Route Table
Azure Traffic Manager Profiles
Azure Virtual Machine Scale Set
Azure Virtual Networks
BatchAccounts
Biztalk Services
CDN (CDN endpoints)
CDN Profiles
Cloud Provider
Cognitive Services Account
Classic Virtual Network
Container Services
Customer Insights Hub
Data Factories
Data Lake Analytics Accounts
Data Lake Store Accounts
Device
Device IoT Hub
Devices Provisioning Services
Disks
DocumentDB Accounts
Elasticpools
Event Hub Namespaces
Express Route Circuits
HDInsight clusters
Hosting Environments
Insights
Insights Autoscale Settings
KeyVaults
Load Balancers
Local Network Gateways
Logic workflows
Machine Learning commitment Plans
Machine Learning Workspaces
Machine Learning Experimentation Accounts
MultiRole Pools
Network Security Groups
Network Connections
Notification Hubs
Notification Hubs Namespaces
Operational Insights Workspaces
Operations Management Solutions
Operating System Disks
Portal Dashboards
PostgreSQL Servers
Public IP Addresses
RecoveryServices Vaults
Redis Caches
Reserved IP address
Resource Groups
RestorePoint Collections
Route Tables
Scheduler Jobcollections
Search Services
Server Farms
Service Fabric clusters
SQL Databases
SQL Managed Instance
SQL Servers
Storage Accounts
Storage Volume
Stream Analytics Streaming Jobs
Traffic Manager Profiles
Traffic Profile Manager
Virtual Machine Scale Sets
Virtual Machines
Virtual Networks
Virtual Network Gateways
Virtual Networks (classic)
VM Images
WebApp
Websites Slots
WorkerPools
Google
AppEngine (Standard/Flex)ServiceVersionInstance
BigData
BigQuery
Bigtable
Compute Engine
Container Engine
Dataflow Job
Dataproc Cluster
Google Compute Engine
Google Cloud Composer
Google Cloud Filestore
Google Cloud Firebase
Google Cloud Memory Store for Redis
Google Cloud Run
Google Cloud TPU
Google Cloud Tasks
Key Management ServiceKeyringKey
Machine Learning EngineModelVersionJob
NetworkingLoadbalancingCloud DNS
Spanner
Storage
Compute
Variant
Version(s)
Bare metal
Hyperflex
4.x
Hyper-V Windows Server
2012 and above
Nutanix API
v1 version
UCS
3.x and above
vCenter Appliance
6.x, 7.x
VMWare
Support till VMware V 6.5.
Partial support VMware V 6.7.
No support for VMware V 7.0 and above
Xen Server
7.x
Databases
Vendor
Variant
Version(s)
Cassandra
311x or higher
Cockroach DB
2.1.6 or higher
Couchbase
Couchbase
Enterprise version 4.5.0 or higher
CouchDB
CouchDB
1.5 or higher
DB2
11.5 or higher
HBase
HDFS
MCache
MongoDB
2.6.10 or higher
Microsoft
MSSQL
MS SQL Server 2008 or higher
MySQL
MySQL Server 5.x and above
Neo4j
Oracle
Oracle DB
12.2.0.2 or higher
PostgreSQL
9.2 or higher
Redis
Sybase
Sybase ASE 160 or higher
YARN
Zookeeper
Network
Variant
Version(s)
Brocade
API and SNMP
Brocade ICX
Cradlepoint
Meraki
API
UCM
API
Viptela
API
Vyatta
Wireless Device
Storage
Vendor
Variant
Version(s)
Cohesity
Secondary Storage Appliance
Dell
EqualLogic PS Series
EMC
Clariion
Isilon(PowerScale)
RPA
VMAX
VNX
VNXe 3100 and 3300 Series, VNX 5100, 5300, 5500, 5700 and 7500,
VMAX 10K, 20K and 40K, EMC XtremIO, EMC VPLEX, EMC RPA, CLARiiON
VPLEX
XtremIO
Hitachi
HCI
HNAS
VSP G200/370/400/600/800/900 and VSP F200/400/600/800/900
VSP (Tuning Manager)
HPE
EVA
LeftHand SAN P400 Series
IBM
Storwize Family
NetApp
Cluster
FAS Series
Filer
Pure Storage
SMIS (4-plus Models)
Switches
Vendor
Variant
Version(s)
Arista
7000 Series
Brocade
ICX
300 SAN Switch
VDX Models
Cisco
Cisco MDS 9000 Fabric Switches
Cisco Catalyst Switch 2000 series
Cisco Catalyst Switch 3000 series
Cisco Catalyst Switch 4000 series
Cisco Catalyst Switch 4500 series
Cisco Catalyst Switch 5000 series
Cisco Catalyst Switch 6500 series
Cisco Catalyst Stack Switch 3750 series
Cisco Catalyst Stack Switch 2960 series
Nexus 7000 Series
Nexus 6000 Series
Nexus 5000 Series
Nexus 4000 Series
Nexus 3000 Series
Nexus 2000 Series
Nexus 1000 Series
Dell
PowerConnect 3000 Series
PowerConnect 6000 Series
HP
24-Port FC Module Series
5120-28C-PWR-EI Series
CN051XJ05R Series
DS-300B Series
Flex-10 Enet Module Series
GbE2c Series
HP-3800S Series
J4813A ProCurve Switch 2524 Series
J4899A Series
J4903A Series
J4904A Series
J8692A Series
3500yl-24G Series
J8693A Series
J8697A Series
J8698A Series
J9086A Series
J9089A Series
J9145A 2910al-24G Series
J9146A Series
J9147A 2910al-48G Series
J9148A Series
J9279A Series
J9311A Series
J9624A Series
J9625A Series
ProCurve Switch 2810-24G Series
V1910-24G Series
V1910-48G Series
Quanta
T1xxx
T3xxx
Cisco Meraki
MSxxx - PoE Switch
Korenix Jetnet
Jetnet6059G
Jetnet5310G
Jetnet5010G
Jetnet4508V2
Routers
Vendor
Variant
Version(s)
Cisco Router
800 Series
1800 Series
1900 Series
2800 Series
2900 Series
3900 Series
Juniper Network
BX Series
CTP Series
E Series
EX Series
J Series
JCS1200 Series
M Series
MX Series
T Series
Cisco Meraki
MXxx Series
Firewalls
Vendor
Variant
Version(s)
Cisco
5500 and 5500-X Series Next-Generation Firewalls
Cisco ASA Series
Cisco ASA 1000V Series Cloud Firewall
Cisco ASA Next-Generation Firewall Services
Cisco IOS Firewall
Cisco PIXOS Firewall
Cisco Virtual Security Gateway for Nexus 1000V Series Switch
Juniper Networks Series
IDC Series
ISG Series
NetScreen/td>
SRX100 Series Low-End
SRX210 Series Low-End
SRX220 Series Low-End
SRX240 Series Low-End
SRX550 Series Mid-Range
SRX650 Series Mid-Range
SRX1400 Series Mid-Range
SRX3600 Series High-End
SRX5600 Series High-End
SRX5800 Series High-End
SSG Series
Unified Access Control
Palo Alto Networks
PA-5XXX Series
PA-4XXX Series
PA-3XXX Series
PA-2XXX Series
PA-5XX Series
PA-2XX Series
SonicWall
SonicWall Firewall
WatchGuard
WatchGuard Firewall
Load balancers
Vendor
Variant
Version(s)
Brocade
Foundry Device
F5 Networks
BIG-IP
HA Proxy
Network cloud controllers
Vendor
Variant
Version(s)
Juniper Networks
Contrail Controller
Cradlepoint
Cradlepoint
Cisco Meraki
Cisco Meraki Cloud Controller
NEC
NEC-IP PBX
Cisco
Viptela
WLAN AP and controllers
Vendor
Variant
Version(s)
Aruba
620-US
650
3200-US
3400-US
3600
Cisco
Aironet Access Point 1240 Series
ASA Services Module 7600 Series
Meru
MC3000 Series
Cisco Meraki
MR00 Series
Other network and security resources
Vendor
Variant
Version(s)
Barracuda Networks
Web Filter
Blue Coat
ProxySG
Cisco
Contact Center Manager
Check Point
Check Point Safe@Office
Fortinet
FortiGate Performance
Cisco VoIP and Unified Communications Manager (UCM)
Vendor
Variant
Version(s)
Cisco
Unified Communications Manager (UCM)
5.x, 6.x, 7.x, 8.x, 9.x and 10.x series
Unified Communications Express (UCME)
7.x, 8.x, 9.x and 10.0 series
Unity Connection
7.x, 8.x, 9.x and 10.x series
Unity Express
7.x and 8.x series
Unified Contact Center Enterprise
7.x, 8.x and 9.x series
Unified Contact Center Express
7.x, 8.x and 9.x series
Converged infrastructure
Vendor
Variant
Version(s)
Cisco
Unfied Computing System (UCS)
Power
Vendor
Variant
Version(s)
APC Corp
Switched Rack Power Distribution Unit (PDU)
Server Technology
Sentry Switched Cabinet Distribution Unit (CDU)
Printers
Vendor
Variant
Version(s)
HP
Jet-Direct Print Server and LaserJet CP1525nw
Configuration management
Antivirus updates
Vendor
Variant
Version(s)
AVG
Antivirus
Avast
Antivirus
eScan
Antivirus
ESET
Antivirus
Kaspersky
Antivirus
McAfee
Antivirus
Microsoft
Security Essentials
Windows Defender
Panda
Antivirus
Panda Endpoint Protection
Sophos
Antivirus
Symantec
Endpoint Protection
Trend Micro
Antivirus
Deep Security
VIPRE
Business
Webroot
Antivirus
Bitdefender
Antivirus
Receive Alert Notification if the Antivirus definition is out-of-date
To receive the alert notification, users need to select the “Alert Required” flag during antivirus job creation or update an existing job. When the antivirus alert flag is configured, the agent checks the antivirus status every day and send the following alerts:
If the antivirus definitions are more than two days old, the agent will send a Critical alert.
If the antivirus definitions are updated, the agent will send a Heal alert.
Note
This functionality will be available from Agent version 16.0.0.
Third-party application updates
Application
Version(s)
CCleaner
FileZilla
Google Chrome
Java 8
Mozilla Firefox
WinRAR
WinSCP
Wireshark
WinZip
Operating system patching
Vendor
Variant
Version(s)
Linux
CentOS 6.x and above
RedHat 5.3 and above
Oracle Linux 5.3 and above
Ubuntu 13.x and above
SUSE Linux 11 and above
Windows
For Desktops, Windows 7 and above
For Servers, Windows 2012 and above
Network configuration backup
Vendor
Variant
Version(s)
Arista Networks
Switch (EOS) or (ADEOS)
Adtran
Switch (ADTRANOS)
Aruba Networks
WLAN Controller - (ARUBAOS)
A10 Networks
Load Balancers - (ACOS)
Brocade
Network OS - (NOS)
Fabric OS - (FOS)
Brocade Communications Systems - Switch (IRONWARE)
Cisco
Adaptive Security Appliance - (ASA)
Cat5 - (CATOS)
Firewall - ASA Series
Internetwork Operating System - (IOS)
Load Balancer (CISCOACSW)
Nexus Switch - (NXOS)
PIX Firewall - (PIXOS)
Wide Area Application Services OS - (WAAS OS)
Wireless LAN Controller WLC - (IOS)
Colubris Networks
WLAN Controller (COS)
Citrix
NetScaler
Dell
Force10
IronWare
Switch (DellPC)
Extreme Networks
Switch (ExtremeXOS)
F5 Networks
Load Balancers (F5TMOS)
HP
Fabric OS - (FOS)
ProCurve
Juniper Networks
JunOS
Mobility System Software - (MSS)
NetScreen ScreenOS
NetApp
Fabric OS - (FOS)
Palo Alto Network
PANOS
IOS
Small Business Switches (SBIOS)
NetApp
Fabric OS - (FOS)
Meru Networks
Wireless LAN Controller (MERUOS)
Vyatta
Vyatta Software
Wind River Systems
VxWorks OS
Third-party integrations
Available integrations
Feature
Variant
Version(s)
Monitoring
Alert Logic
AppDynamics
Datadog
Dynatrace 1.183.1
Elastic Log
Email Alerts
Logz.io
Micro Focus Operations Manager i
New Relic
Nimsoft
Operations Management Suite (OMS)
Oracle Enterprise Manager
Prisma Public Cloud
Prometheus
Pingdom
Site24x7
SolarWinds
Splunk
Stackdriver
Sumo Logic
Sysdig
ThousandEyes
Zabbix
ITSM
Autotask
BMC Remedy
CA SDM
Cherwell
ConnectWise
Email Requests
Freshservice
JIRA
Manage Engine ServiceDesk Plus
REST API
ServiceNow
Zendesk
Cloud
AWS
Azure
Google
Pure Storage
Other
CyberArk
Microsoft Windows server
NEC UNIVERGE PC Pro
Authentication
Feature
Variant
Version(s)
Single Sign-On Authentication
Okta SSO
OneLogin SSO
ADFS
Centrify
Two Factor Authentication
YubiKey
TOTP
DUO
Web browsers
OpsRamp supports the current and previous major releases of Mozilla Firefox, Google Chrome and Microsoft Edge. Each time a new version is released, support for that version starts and support for the third most recent version ends.
Example:
Microsoft Edge released version 44 and OpsRamp supports versions 44 and 42, because Microsoft Edge does not have version 43 and there is no support for Version 41.
Supported Browser
Variant
Version(s)
Mozilla Firefox
Latest shipping releases and the release before the latest shipping release
Google Chrome
Latest shipping releases and the release before the latest shipping release
Microsoft Edge
Latest shipping releases and the release before the latest shipping release
