Once you have setup the client you can enable the Remediation and Automation process as follows:
- Login to OpsRamp portal.
- From All Clients, select a client.
- Navigate to Setup > Accounts. The Account Details page will appear.
- On the right side of the Account Details page, click Settings.
- In the Account Setting page, enter the basic details.
| Field | Description | Field Type |
|---|---|---|
| Name | Enter the client name. | Text |
| Account ID | Account id is default. | Text |
| Notification Email | Enter the email id to receive notifications. | Text |
| Alternate Email | Enter the alternate email, if you have (optional). | Text |
| Country | Select the contry from the dropdown list. | dropdown |
| Timezoneme | Select your Timezone from the dropdown list. | dropdown |
| Address | Enter the address. | Text |
| City/State/Postal Code | Enter the city name, state, and postal code (optional). | Text |
- Enter all the required details and then click Save.
- Next, click the Add-Ons tab.
- From Product Package, select the Remediation and Automation package.
- From Add-Ons, select Process Automation.
- Click Save.
Note
OpsRamp Process Automation is designed to execute all accessible tasks with elevated privileges, ensuring seamless automation. For creating process automation definitions, you need to be aware that incidents, alerts, and resource access are integral to the automation process.To help with this, Process Automation includes a special add-on that enhances your awareness of these aspects. This ensures that you are informed about the potential impacts and responsibilities associated with automation.
To verify that process definition is enabled for the client, navigate to Automation > Process Automation > Process Definitions. If successfully enabled, the Process Definitions page permits you to create a new process, edit an existing process, and use advanced functions to manage the process definitions.