Copy an Alert Escalation Policy

You can create a copy of an existing escalation policy from the ALERT ESCALATION POLICIES page and make changes to create a new policy.

1. Go to Setup > Alerts > Alert Escalation.
2. On the ALERT ESCALATION POLICIES page, select the checkbox next to the policy.
3. Click Create Copy.
4. Make changes to the policy.
5. When you are finished making changes, click Review and click Save to save the policy.