Change Request Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "CHG0000348242",
"subject": "change request subject",
"description": "change request desc",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
},
"devices": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
},
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"customFields": [
{
"id": "UDF0000005361",
"classCode": "CHANGE",
"displayLabel": "customdate",
"name": "customdate_5361",
"fieldType": "TYPE_DATETIME",
"mandatory": false,
"editable": true,
"description": "raju",
"value": "2021-05-01T03:49:00+0000",
"defaultValue": "2021-05-01T09:19:00+0000",
"customField": true
}
],
"cc": "test@abc.com",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"category": {
"id": 4501,
"uniqueId": "SCAT-1063814d-c334-4dad-aedc-dcd6517affb3",
"name": "210_TestCategory_210"
},
"alertIds": [],
"reOpenCount": 0,
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"createdDate": "2022-02-08T07:32:16+0000",
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:32:16+0000",
"priorityUpdatedBy": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:32:16+0000",
"statusUpdatedBy": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:32:16+0000",
"slaDetails": {
"resolutionTime": 14,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"resources": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
},
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:32:16+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"mapping": false,
"changeType": "Normal",
"changePlan": "Change Plan",
"rollbackPlan": "Rollback Plan",
"testPlan": "Test Plan",
"plannedStart": "2022-02-08T07:31:00+0000",
"plannedEnd": "2022-02-28T08:31:59+0000",
"workStart": "2022-02-14T07:31:00+0000",
"workEnd": "2022-02-22T08:31:59+0000"
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"customFields",
"cc",
"createdUser",
"category",
"alertIds",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"resources",
"statusFlow",
"originalTicketId",
"lastUpdatedBy",
"attachedArticles",
"mapping",
"changeType",
"changePlan",
"rollbackPlan",
"testPlan",
"plannedStart",
"plannedEnd",
"workStart",
"workEnd"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"CHG0000348242"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"change request subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"change request desc"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/requester/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"mobileNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000007086"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ClientAIOPS"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"A"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"satya"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"mobileNumber": {
"$id": "#/properties/assignedUser/properties/mobileNumber",
"type": "string",
"title": "The mobileNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"+91 7995581147"
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime",
"updatedTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
843
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"usergroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2018-07-06T09:56:15+0000"
]
},
"updatedTime": {
"$id": "#/properties/assigneeGroup/properties/updatedTime",
"type": "string",
"title": "The updatedTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2019-09-29T06:08:00+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
},
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"customFields": {
"$id": "#/properties/customFields",
"type": "array",
"title": "The customFields schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "UDF0000005361",
"classCode": "CHANGE",
"displayLabel": "raju",
"name": "raju_5361",
"fieldType": "TYPE_DATETIME",
"mandatory": false,
"editable": true,
"description": "raju",
"value": "2021-05-01T03:49:00+0000",
"defaultValue": "2021-05-01T09:19:00+0000",
"customField": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000005361",
"classCode": "CHANGE",
"displayLabel": "raju",
"name": "raju_5361",
"fieldType": "TYPE_DATETIME",
"mandatory": false,
"editable": true,
"description": "raju",
"value": "2021-05-01T03:49:00+0000",
"defaultValue": "2021-05-01T09:19:00+0000",
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"value",
"defaultValue",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000005361"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"CHANGE"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"raju"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"raju_5361"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_DATETIME"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/0/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/0/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"raju"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2021-05-01T03:49:00+0000"
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2021-05-01T09:19:00+0000"
]
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/0/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"test@abc.com"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"category": {
"$id": "#/properties/category",
"type": "object",
"title": "The category schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 4501,
"uniqueId": "SCAT-1063814d-c334-4dad-aedc-dcd6517affb3",
"name": "210_TestCategory_210"
}
],
"required": [
"id",
"uniqueId",
"name"
],
"properties": {
"id": {
"$id": "#/properties/category/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
4501
]
},
"uniqueId": {
"$id": "#/properties/category/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SCAT-1063814d-c334-4dad-aedc-dcd6517affb3"
]
},
"name": {
"$id": "#/properties/category/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"210_TestCategory_210"
]
}
},
"additionalProperties": true
},
"alertIds": {
"$id": "#/properties/alertIds",
"type": "array",
"title": "The alertIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/alertIds/items"
}
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:32:16+0000"
]
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:32:16+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:32:16+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:32:16+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 14,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
14
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
},
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:32:16+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:32:16+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:32:16+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"changeType": {
"$id": "#/properties/changeType",
"type": "string",
"title": "The changeType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Normal"
]
},
"changePlan": {
"$id": "#/properties/changePlan",
"type": "string",
"title": "The changePlan schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Change Plan"
]
},
"rollbackPlan": {
"$id": "#/properties/rollbackPlan",
"type": "string",
"title": "The rollbackPlan schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Rollback Plan"
]
},
"testPlan": {
"$id": "#/properties/testPlan",
"type": "string",
"title": "The testPlan schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Test Plan"
]
},
"plannedStart": {
"$id": "#/properties/plannedStart",
"type": "string",
"title": "The plannedStart schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:31:00+0000"
]
},
"plannedEnd": {
"$id": "#/properties/plannedEnd",
"type": "string",
"title": "The plannedEnd schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-28T08:31:59+0000"
]
},
"workStart": {
"$id": "#/properties/workStart",
"type": "string",
"title": "The workStart schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-14T07:31:00+0000"
]
},
"workEnd": {
"$id": "#/properties/workEnd",
"type": "string",
"title": "The workEnd schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-22T08:31:59+0000"
]
}
},
"additionalProperties": true
}Incident Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "INC0000348217",
"subject": "Incident Subject",
"description": "Incident Description",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
},
"devices": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"customFields": [
{
"id": "UDF0000003023",
"classCode": "INCIDENT",
"displayLabel": "Text",
"name": "8hf_sp_level_3023",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "Custom Field Example",
"defaultValue": "",
"customField": true
},
{
"id": "UDF0000005424",
"classCode": "INCIDENT",
"displayLabel": "Autodek-multilie test",
"name": "autodek_multilie_test_5424",
"fieldType": "TYPE_TEXTAREA",
"mandatory": false,
"editable": true,
"description": "",
"defaultValue": "",
"customField": true
},
{
"id": "UDF0000005426",
"classCode": "INCIDENT",
"displayLabel": "drop-down test",
"name": "drop_down_test_5426",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "",
"options": [
{
"label": "Auto-desk",
"value": "1"
}
],
"defaultValue": "",
"customField": true
}
],
"dueDate": "2022-02-09T07:08:00+0000",
"cc": "tester@mail.com",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"category": {
"id": 2813,
"uniqueId": "SCAT-32da6e89-8885-45ea-8cd5-891629832f1b",
"name": "103_TestCategory_103"
},
"alertIds": [
27338453
],
"toEmail": "tester@mail.com",
"reOpenCount": 0,
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"createdDate": "2022-02-08T07:10:20+0000",
"parentId": "INC0000244728",
"serviceRestoreDate": "2022-02-09T07:08:00+0000",
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:10:53+0000",
"priorityUpdatedBy": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:10:20+0000",
"statusUpdatedBy": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:10:20+0000",
"slaDetails": {
"resolutionTime": 113,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"sourceEntityType": "ALERT",
"sourceEntityTypeId": "27338453",
"resources": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:10:20+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"baseAlertCreatedDate": "2022-02-07T17:24:53+0000",
"baseAlertId": "27338453",
"mapping": false,
"businessImpact": {
"id": 18,
"uniqueId": "SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a",
"name": "sample business impact261",
"description": "sample description"
},
"urgency": {
"id": 17,
"uniqueId": "SURG-8da59698-d2e3-435c-8ce7-5709df5c571c",
"name": "sample urgency311",
"description": "sample description"
}
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"customFields",
"dueDate",
"cc",
"createdUser",
"category",
"alertIds",
"toEmail",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"parentId",
"serviceRestoreDate",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"sourceEntityType",
"sourceEntityTypeId",
"resources",
"statusFlow",
"originalTicketId",
"lastUpdatedBy",
"attachedArticles",
"baseAlertCreatedDate",
"baseAlertId",
"mapping",
"businessImpact",
"urgency"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INC0000348217"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Incident Subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Incident Description"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"mobileNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000007086"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ClientAIOPS"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"A"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"satya"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"mobileNumber": {
"$id": "#/properties/assignedUser/properties/mobileNumber",
"type": "string",
"title": "The mobileNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"+91 7995581147"
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime",
"updatedTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
843
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"usergroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2018-07-06T09:56:15+0000"
]
},
"updatedTime": {
"$id": "#/properties/assigneeGroup/properties/updatedTime",
"type": "string",
"title": "The updatedTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2019-09-29T06:08:00+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"customFields": {
"$id": "#/properties/customFields",
"type": "array",
"title": "The customFields schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "UDF0000003023",
"classCode": "INCIDENT",
"displayLabel": "Text",
"name": "8hf_sp_level_3023",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "Custom Field Example",
"defaultValue": "",
"customField": true
},
{
"id": "UDF0000005424",
"classCode": "INCIDENT",
"displayLabel": "Autodek-multilie test",
"name": "autodek_multilie_test_5424",
"fieldType": "TYPE_TEXTAREA",
"mandatory": false,
"editable": true,
"description": "",
"defaultValue": "",
"customField": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000003023",
"classCode": "INCIDENT",
"displayLabel": "Text",
"name": "8hf_sp_level_3023",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "Custom Field Example",
"defaultValue": "",
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"value",
"defaultValue",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000003023"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INCIDENT"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Text"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"8hf_sp_level_3023"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_TEXT"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/0/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/0/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Custom Field Example"
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/0/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
{
"$id": "#/properties/customFields/items/anyOf/1",
"type": "object",
"title": "The second anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000005424",
"classCode": "INCIDENT",
"displayLabel": "Autodek-multilie test",
"name": "autodek_multilie_test_5424",
"fieldType": "TYPE_TEXTAREA",
"mandatory": false,
"editable": true,
"description": "",
"defaultValue": "",
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"defaultValue",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/1/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000005424"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/1/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INCIDENT"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/1/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Autodek-multilie test"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/1/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"autodek_multilie_test_5424"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/1/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_TEXTAREA"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/1/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/1/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/1/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/1/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/1/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
{
"$id": "#/properties/customFields/items/anyOf/2",
"type": "object",
"title": "The third anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000005426",
"classCode": "INCIDENT",
"displayLabel": "drop-down test",
"name": "drop_down_test_5426",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "",
"options": [
{
"label": "Auto-desk",
"value": "1"
}
],
"defaultValue": "",
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"options",
"defaultValue",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/2/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000005426"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/2/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INCIDENT"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/2/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"drop-down test"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/2/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"drop_down_test_5426"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/2/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_DROPDOWN"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/2/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/2/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/2/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"options": {
"$id": "#/properties/customFields/items/anyOf/2/properties/options",
"type": "array",
"title": "The options schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"label": "Auto-desk",
"value": "1"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items/anyOf/2/properties/options/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"label": "Auto-desk",
"value": "1"
}
],
"required": [
"label",
"value"
],
"properties": {
"label": {
"$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0/properties/label",
"type": "string",
"title": "The label schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Auto-desk"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"1"
]
}
},
"additionalProperties": true
}
]
}
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/2/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/2/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"dueDate": {
"$id": "#/properties/dueDate",
"type": "string",
"title": "The dueDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-09T07:08:00+0000"
]
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"tester@mail.com"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"category": {
"$id": "#/properties/category",
"type": "object",
"title": "The category schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 2813,
"uniqueId": "SCAT-32da6e89-8885-45ea-8cd5-891629832f1b",
"name": "103_TestCategory_103"
}
],
"required": [
"id",
"uniqueId",
"name"
],
"properties": {
"id": {
"$id": "#/properties/category/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
2813
]
},
"uniqueId": {
"$id": "#/properties/category/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SCAT-32da6e89-8885-45ea-8cd5-891629832f1b"
]
},
"name": {
"$id": "#/properties/category/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"103_TestCategory_103"
]
}
},
"additionalProperties": true
},
"alertIds": {
"$id": "#/properties/alertIds",
"type": "array",
"title": "The alertIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
27338453
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/alertIds/items",
"anyOf": [
{
"$id": "#/properties/alertIds/items/anyOf/0",
"type": "integer",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
27338453
]
}
]
}
},
"toEmail": {
"$id": "#/properties/toEmail",
"type": "string",
"title": "The toEmail schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"tester@mail.com"
]
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:10:20+0000"
]
},
"parentId": {
"$id": "#/properties/parentId",
"type": "string",
"title": "The parentId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INC0000244728"
]
},
"serviceRestoreDate": {
"$id": "#/properties/serviceRestoreDate",
"type": "string",
"title": "The serviceRestoreDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-09T07:08:00+0000"
]
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:10:53+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:10:20+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:10:20+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 113,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
113
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"sourceEntityType": {
"$id": "#/properties/sourceEntityType",
"type": "string",
"title": "The sourceEntityType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ALERT"
]
},
"sourceEntityTypeId": {
"$id": "#/properties/sourceEntityTypeId",
"type": "string",
"title": "The sourceEntityTypeId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"27338453"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:10:20+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:10:20+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:10:20+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"baseAlertCreatedDate": {
"$id": "#/properties/baseAlertCreatedDate",
"type": "string",
"title": "The baseAlertCreatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-07T17:24:53+0000"
]
},
"baseAlertId": {
"$id": "#/properties/baseAlertId",
"type": "string",
"title": "The baseAlertId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"27338453"
]
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"businessImpact": {
"$id": "#/properties/businessImpact",
"type": "object",
"title": "The businessImpact schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 18,
"uniqueId": "SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a",
"name": "sample business impact261",
"description": "sample description"
}
],
"required": [
"id",
"uniqueId",
"name",
"description"
],
"properties": {
"id": {
"$id": "#/properties/businessImpact/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
18
]
},
"uniqueId": {
"$id": "#/properties/businessImpact/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a"
]
},
"name": {
"$id": "#/properties/businessImpact/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"sample business impact261"
]
},
"description": {
"$id": "#/properties/businessImpact/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"sample description"
]
}
},
"additionalProperties": true
},
"urgency": {
"$id": "#/properties/urgency",
"type": "object",
"title": "The urgency schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 17,
"uniqueId": "SURG-8da59698-d2e3-435c-8ce7-5709df5c571c",
"name": "sample urgency311",
"description": "sample description"
}
],
"required": [
"id",
"uniqueId",
"name",
"description"
],
"properties": {
"id": {
"$id": "#/properties/urgency/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
17
]
},
"uniqueId": {
"$id": "#/properties/urgency/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SURG-8da59698-d2e3-435c-8ce7-5709df5c571c"
]
},
"name": {
"$id": "#/properties/urgency/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"sample urgency311"
]
},
"description": {
"$id": "#/properties/urgency/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"sample description"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}Problem Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "PRB0000348237",
"subject": "Problem Subject",
"description": "Problem Description",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0000333836",
"loginName": "PUSER",
"lastName": "AIOPS",
"firstName": "PUSER",
"email": "a@gmail.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 16321,
"uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
"name": "partnerUserGroup",
"description": "",
"createdTime": "2020-01-03T05:52:40+0000"
},
"devices": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"cc": "test@abc.com",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"category": {
"id": 1517,
"uniqueId": "SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5",
"name": "Sample Category101"
},
"alertIds": [],
"reOpenCount": 0,
"estimatedHours": 1,
"timeSpent": 0,
"estimatedMinutes": 30,
"createdDate": "2022-02-08T07:26:34+0000",
"notes": "",
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:28:44+0000",
"priorityUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:26:34+0000",
"statusUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:26:34+0000",
"slaDetails": {
"resolutionTime": 483,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"resources": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:26:34+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"mapping": false,
"rootCause": "Root Cause",
"workaround": "Work Around",
"application": "Application"
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"cc",
"createdUser",
"category",
"alertIds",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"notes",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"resources",
"statusFlow",
"originalTicketId",
"lastUpdatedBy",
"attachedArticles",
"mapping",
"rootCause",
"workaround",
"application"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PRB0000348237"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Problem Subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Problem Description"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/requester/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000333836",
"loginName": "PUSER",
"lastName": "AIOPS",
"firstName": "PUSER",
"email": "a@gmail.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000333836"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PUSER"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PUSER"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"a@gmail.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 16321,
"uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
"name": "partnerUserGroup",
"description": "",
"createdTime": "2020-01-03T05:52:40+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
16321
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"partnerUserGroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2020-01-03T05:52:40+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"hostName": "vapp05-sjc",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"test@abc.com"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"category": {
"$id": "#/properties/category",
"type": "object",
"title": "The category schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 1517,
"uniqueId": "SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5",
"name": "Sample Category101"
}
],
"required": [
"id",
"uniqueId",
"name"
],
"properties": {
"id": {
"$id": "#/properties/category/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
1517
]
},
"uniqueId": {
"$id": "#/properties/category/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5"
]
},
"name": {
"$id": "#/properties/category/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Sample Category101"
]
}
},
"additionalProperties": true
},
"alertIds": {
"$id": "#/properties/alertIds",
"type": "array",
"title": "The alertIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/alertIds/items"
}
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
1
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
30
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:26:34+0000"
]
},
"notes": {
"$id": "#/properties/notes",
"type": "string",
"title": "The notes schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:28:44+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:26:34+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:26:34+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 483,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
483
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
"name": "vapp05-sjc",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "vapp05-sjc",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vapp05-sjc"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:26:34+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:26:34+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:26:34+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"rootCause": {
"$id": "#/properties/rootCause",
"type": "string",
"title": "The rootCause schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Root Cause"
]
},
"workaround": {
"$id": "#/properties/workaround",
"type": "string",
"title": "The workaround schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Work Around"
]
},
"application": {
"$id": "#/properties/application",
"type": "string",
"title": "The application schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Application"
]
}
},
"additionalProperties": true
}Service Request Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "SRQ0000348224",
"subject": "Service Request Subject",
"description": "Service Request Description",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0001046368",
"loginName": "spartner_user",
"lastName": "user",
"firstName": "spartner",
"email": "bharathkumar.akula@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 16321,
"uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
"name": "partnerUserGroup",
"description": "",
"createdTime": "2020-01-03T05:52:40+0000"
},
"devices": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"customFields": [
{
"id": "UDF0000005514",
"classCode": "SERVICEREQUEST",
"displayLabel": "Custom Drop Down",
"name": "custom_drop_down_5514",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "Custom field example with dropdown",
"options": [
{
"label": "Title A",
"value": "Value-A"
},
{
"label": "Title B",
"value": "Value-B"
},
{
"label": "Title C",
"value": "Value-C"
},
{
"label": "Title D",
"value": "Value-D"
}
],
"value": "Value-B",
"defaultValue": "",
"selectedOption": {
"label": "Title B",
"value": "Value-B"
},
"customField": true
}
],
"cc": "venkateswararao.vakkatatla@opsramp.com",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"category": {
"id": 6142,
"uniqueId": "SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d",
"name": "1009_Sample Category_1009AutoTestSgPQnjmzywi"
},
"alertIds": [],
"reOpenCount": 0,
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"createdDate": "2022-02-08T07:20:46+0000",
"notes": "",
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": true
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:23:22+0000",
"priorityUpdatedBy": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:20:46+0000",
"statusUpdatedBy": {
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:20:46+0000",
"slaDetails": {
"resolutionTime": 186,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"resources": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:20:46+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"attachedRequests": [
{
"id": "INC0000348217",
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"mapping": false
}
],
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"mapping": false,
"serviceCatalogItemId": "0"
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"customFields",
"cc",
"createdUser",
"category",
"alertIds",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"notes",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"resources",
"statusFlow",
"originalTicketId",
"attachedRequests",
"lastUpdatedBy",
"attachedArticles",
"mapping",
"serviceCatalogItemId"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SRQ0000348224"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Service Request Subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Service Request Description"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0001046368",
"loginName": "spartner_user",
"lastName": "user",
"firstName": "spartner",
"email": "bharathkumar.akula@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0001046368"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"spartner_user"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"user"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"spartner"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"bharathkumar.akula@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 16321,
"uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
"name": "partnerUserGroup",
"description": "",
"createdTime": "2020-01-03T05:52:40+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
16321
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"partnerUserGroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2020-01-03T05:52:40+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"customFields": {
"$id": "#/properties/customFields",
"type": "array",
"title": "The customFields schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "UDF0000005514",
"classCode": "SERVICEREQUEST",
"displayLabel": "Custom Drop Down",
"name": "custom_drop_down_5514",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "Custom field example with dropdown",
"options": [
{
"label": "Title A",
"value": "Value-A"
},
{
"label": "Title B",
"value": "Value-B"
},
{
"label": "Title C",
"value": "Value-C"
},
{
"label": "Title D",
"value": "Value-D"
}
],
"value": "Value-B",
"defaultValue": "",
"selectedOption": {
"label": "Title B",
"value": "Value-B"
},
"customField": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000005514",
"classCode": "SERVICEREQUEST",
"displayLabel": "Custom Drop Down",
"name": "custom_drop_down_5514",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "Custom field example with dropdown",
"options": [
{
"label": "Title A",
"value": "Value-A"
},
{
"label": "Title B",
"value": "Value-B"
},
{
"label": "Title C",
"value": "Value-C"
},
{
"label": "Title D",
"value": "Value-D"
}
],
"value": "Value-B",
"defaultValue": "",
"selectedOption": {
"label": "Title B",
"value": "Value-B"
},
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"options",
"value",
"defaultValue",
"selectedOption",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000005514"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SERVICEREQUEST"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Custom Drop Down"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"custom_drop_down_5514"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_DROPDOWN"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/0/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/0/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Custom field example with dropdown"
]
},
"options": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options",
"type": "array",
"title": "The options schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"label": "Title A",
"value": "Value-A"
},
{
"label": "Title B",
"value": "Value-B"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"label": "Title A",
"value": "Value-A"
}
],
"required": [
"label",
"value"
],
"properties": {
"label": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/label",
"type": "string",
"title": "The label schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Title A"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Value-A"
]
}
},
"additionalProperties": true
}
]
}
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Value-B"
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"selectedOption": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption",
"type": "object",
"title": "The selectedOption schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"label": "Title B",
"value": "Value-B"
}
],
"required": [
"label",
"value"
],
"properties": {
"label": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/label",
"type": "string",
"title": "The label schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Title B"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Value-B"
]
}
},
"additionalProperties": true
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/0/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"venkateswararao.vakkatatla@opsramp.com"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"category": {
"$id": "#/properties/category",
"type": "object",
"title": "The category schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 6142,
"uniqueId": "SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d",
"name": "1009_Sample Category_1009AutoTestSgPQnjmzywi"
}
],
"required": [
"id",
"uniqueId",
"name"
],
"properties": {
"id": {
"$id": "#/properties/category/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
6142
]
},
"uniqueId": {
"$id": "#/properties/category/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d"
]
},
"name": {
"$id": "#/properties/category/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"1009_Sample Category_1009AutoTestSgPQnjmzywi"
]
}
},
"additionalProperties": true
},
"alertIds": {
"$id": "#/properties/alertIds",
"type": "array",
"title": "The alertIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/alertIds/items"
}
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:20:46+0000"
]
},
"notes": {
"$id": "#/properties/notes",
"type": "string",
"title": "The notes schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:23:22+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:20:46+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000002",
"loginName": "opsramp_api_user",
"lastName": " ",
"firstName": "API User",
"email": "vasu@dev.development.com",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000002"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"opsramp_api_user"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
" "
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"API User"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@dev.development.com"
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:20:46+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 186,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
186
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:20:46+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:20:46+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:20:46+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"attachedRequests": {
"$id": "#/properties/attachedRequests",
"type": "array",
"title": "The attachedRequests schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "INC0000348217",
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"mapping": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedRequests/items",
"anyOf": [
{
"$id": "#/properties/attachedRequests/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "INC0000348217",
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"mapping": false
}
],
"required": [
"id",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"mapping"
],
"properties": {
"id": {
"$id": "#/properties/attachedRequests/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"INC0000348217"
]
},
"estimatedHours": {
"$id": "#/properties/attachedRequests/items/anyOf/0/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"timeSpent": {
"$id": "#/properties/attachedRequests/items/anyOf/0/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/attachedRequests/items/anyOf/0/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"mapping": {
"$id": "#/properties/attachedRequests/items/anyOf/0/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
}
},
"additionalProperties": true
}
]
}
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"serviceCatalogItemId": {
"$id": "#/properties/serviceCatalogItemId",
"type": "string",
"title": "The serviceCatalogItemId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"0"
]
}
},
"additionalProperties": true
}Task Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "TASK0000348248",
"subject": "Task Subject",
"description": "Task Description",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
},
"devices": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"customFields": [
{
"id": "UDF0000003713",
"classCode": "TASK",
"displayLabel": "Action",
"name": "action_3713",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "",
"options": [
{
"label": "Approve",
"value": "Approve"
},
{
"label": "Deny",
"value": "Deny"
}
],
"value": "Approve",
"defaultValue": "Approve",
"selectedOption": {
"label": "Approve",
"value": "Approve"
},
"customField": true
}
],
"cc": "test@abc.com",
"firstResponseTime": "2022-02-08T07:37:18+0000",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"alertIds": [],
"reOpenCount": 0,
"estimatedHours": 30,
"timeSpent": 60,
"estimatedMinutes": 0,
"createdDate": "2022-02-08T07:36:59+0000",
"notes": "",
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:37:18+0000",
"priorityUpdatedBy": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:36:59+0000",
"statusUpdatedBy": {
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:36:59+0000",
"slaDetails": {
"resolutionTime": 45,
"responseTime": 19,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"resources": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:36:59+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"mapping": false,
"startDate": "2022-02-07T18:30:00+0000",
"endDate": "2022-02-27T18:30:00+0000"
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"customFields",
"cc",
"firstResponseTime",
"createdUser",
"alertIds",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"notes",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"resources",
"statusFlow",
"originalTicketId",
"lastUpdatedBy",
"attachedArticles",
"mapping",
"startDate",
"endDate"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TASK0000348248"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Task Subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Task Description"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/requester/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"mobileNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000007086"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ClientAIOPS"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"A"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"satya"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"mobileNumber": {
"$id": "#/properties/assignedUser/properties/mobileNumber",
"type": "string",
"title": "The mobileNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"+91 7995581147"
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime",
"updatedTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
843
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"usergroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2018-07-06T09:56:15+0000"
]
},
"updatedTime": {
"$id": "#/properties/assigneeGroup/properties/updatedTime",
"type": "string",
"title": "The updatedTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2019-09-29T06:08:00+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"customFields": {
"$id": "#/properties/customFields",
"type": "array",
"title": "The customFields schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "UDF0000003713",
"classCode": "TASK",
"displayLabel": "Action",
"name": "action_3713",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "",
"options": [
{
"label": "Approve",
"value": "Approve"
},
{
"label": "Deny",
"value": "Deny"
}
],
"value": "Approve",
"defaultValue": "Approve",
"selectedOption": {
"label": "Approve",
"value": "Approve"
},
"customField": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000003713",
"classCode": "TASK",
"displayLabel": "Action",
"name": "action_3713",
"fieldType": "TYPE_DROPDOWN",
"mandatory": false,
"editable": true,
"description": "",
"options": [
{
"label": "Approve",
"value": "Approve"
},
{
"label": "Deny",
"value": "Deny"
}
],
"value": "Approve",
"defaultValue": "Approve",
"selectedOption": {
"label": "Approve",
"value": "Approve"
},
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"options",
"value",
"defaultValue",
"selectedOption",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000003713"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TASK"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Action"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"action_3713"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_DROPDOWN"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/0/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/0/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"options": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options",
"type": "array",
"title": "The options schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"label": "Approve",
"value": "Approve"
},
{
"label": "Deny",
"value": "Deny"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"label": "Approve",
"value": "Approve"
}
],
"required": [
"label",
"value"
],
"properties": {
"label": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/label",
"type": "string",
"title": "The label schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
}
},
"additionalProperties": true
}
]
}
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
},
"selectedOption": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption",
"type": "object",
"title": "The selectedOption schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"label": "Approve",
"value": "Approve"
}
],
"required": [
"label",
"value"
],
"properties": {
"label": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/label",
"type": "string",
"title": "The label schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Approve"
]
}
},
"additionalProperties": true
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/0/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"test@abc.com"
]
},
"firstResponseTime": {
"$id": "#/properties/firstResponseTime",
"type": "string",
"title": "The firstResponseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:37:18+0000"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"alertIds": {
"$id": "#/properties/alertIds",
"type": "array",
"title": "The alertIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/alertIds/items"
}
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
30
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
60
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:36:59+0000"
]
},
"notes": {
"$id": "#/properties/notes",
"type": "string",
"title": "The notes schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:37:18+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:36:59+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000095714",
"loginName": "PARTNER_AIOPS",
"lastName": "client",
"firstName": "aiops",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000095714"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PARTNER_AIOPS"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client"
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"aiops"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:36:59+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 45,
"responseTime": 19,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
45
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
19
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:36:59+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:36:59+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:36:59+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"startDate": {
"$id": "#/properties/startDate",
"type": "string",
"title": "The startDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-07T18:30:00+0000"
]
},
"endDate": {
"$id": "#/properties/endDate",
"type": "string",
"title": "The endDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-27T18:30:00+0000"
]
}
},
"additionalProperties": true
}Time Bound Request Schema
{
"$schema": "http://json-schema.org/draft-07/schema",
"$id": "http://example.com/example.json",
"type": "object",
"title": "The root schema",
"description": "The root schema comprises the entire JSON document.",
"default": {},
"examples": [
{
"id": "TBT0000348251",
"subject": "Time Bound Subject",
"description": "Time Bound Description",
"status": "New",
"oldStatus": "New",
"priority": "Low",
"oldPriority": "Low",
"requester": {
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"assignedUser": {
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
},
"assigneeGroup": {
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
},
"devices": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
},
{
"id": "2f4f3da4-40ae-4931-a085-26e207231927",
"name": "ypapp01",
"hostName": "ypapp01",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Desktop"
}
],
"customFields": [
{
"id": "UDF0000000114",
"classCode": "ACSTICKET",
"displayLabel": "TBT custom field",
"name": "tbt_custom_field_114",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "This is custom field example",
"defaultValue": "",
"customField": true
}
],
"cc": "test@abc.com",
"createdUser": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"reOpenCount": 0,
"estimatedHours": 0,
"timeSpent": 0,
"estimatedMinutes": 0,
"createdDate": "2022-02-08T07:40:47+0000",
"participantUsers": [
{
"id": "USR0000001927",
"loginName": "QAPartner1"
},
{
"id": "USR0000333836",
"loginName": "PUSER"
}
],
"allowedStatus": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "4",
"name": "Resolved",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "5",
"name": "Closed",
"reasonsEnabled": false,
"reasonsDefined": false
},
{
"id": "6",
"name": "On Hold",
"reasonsEnabled": false,
"reasonsDefined": false
}
],
"client": {
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
},
"sourcePolicyType": "MANUAL",
"updatedDate": "2022-02-08T07:40:47+0000",
"priorityUpdatedBy": {
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"priorityUpdatedDate": "2022-02-08T07:40:47+0000",
"statusUpdatedBy": {
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"statusUpdatedDate": "2022-02-08T07:40:47+0000",
"slaDetails": {
"resolutionTime": 29,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
},
"knowledgeArticleIds": [
"KB0000000107"
],
"source": "PORTAL",
"resources": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
},
{
"id": "2f4f3da4-40ae-4931-a085-26e207231927",
"name": "ypapp01",
"type": "Desktop",
"metaData": {},
"resourceType": "Desktop",
"hostName": "ypapp01",
"resourceName": "",
"aliasName": ""
}
],
"statusFlow": [
{
"status": "New",
"createdDate": "2022-02-08T07:40:47+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"originalTicketId": "",
"lastUpdatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
},
"attachedArticles": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"mapping": false,
"schedule": {
"type": "recurring",
"startTime": "2022-02-08T08:30:00+0000",
"endTime": "2022-06-30T17:30:00+0100",
"pattern": {
"type": "daily",
"dayFrequency": "everyday",
"repeatFrequency": 1
},
"timezone": "Asia/Calcutta"
}
}
],
"required": [
"id",
"subject",
"description",
"status",
"oldStatus",
"priority",
"oldPriority",
"requester",
"assignedUser",
"assigneeGroup",
"devices",
"customFields",
"cc",
"createdUser",
"reOpenCount",
"estimatedHours",
"timeSpent",
"estimatedMinutes",
"createdDate",
"participantUsers",
"allowedStatus",
"client",
"sourcePolicyType",
"updatedDate",
"priorityUpdatedBy",
"priorityUpdatedDate",
"statusUpdatedBy",
"statusUpdatedDate",
"slaDetails",
"knowledgeArticleIds",
"source",
"resources",
"statusFlow",
"originalTicketId",
"lastUpdatedBy",
"attachedArticles",
"mapping",
"schedule"
],
"properties": {
"id": {
"$id": "#/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TBT0000348251"
]
},
"subject": {
"$id": "#/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Time Bound Subject"
]
},
"description": {
"$id": "#/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Time Bound Description"
]
},
"status": {
"$id": "#/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"oldStatus": {
"$id": "#/properties/oldStatus",
"type": "string",
"title": "The oldStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"priority": {
"$id": "#/properties/priority",
"type": "string",
"title": "The priority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"oldPriority": {
"$id": "#/properties/oldPriority",
"type": "string",
"title": "The oldPriority schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Low"
]
},
"requester": {
"$id": "#/properties/requester",
"type": "object",
"title": "The requester schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/requester/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000348661"
]
},
"loginName": {
"$id": "#/properties/requester/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS_MSP_Adm"
]
},
"lastName": {
"$id": "#/properties/requester/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MSP"
]
},
"firstName": {
"$id": "#/properties/requester/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS"
]
},
"email": {
"$id": "#/properties/requester/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"santoshmani.maroju@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/requester/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/requester/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assignedUser": {
"$id": "#/properties/assignedUser",
"type": "object",
"title": "The assignedUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000007086",
"loginName": "ClientAIOPS",
"lastName": "A",
"firstName": "satya",
"email": "girisatya.adabala@opsramp.com",
"phoneNumber": "",
"mobileNumber": "+91 7995581147",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"mobileNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/assignedUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000007086"
]
},
"loginName": {
"$id": "#/properties/assignedUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ClientAIOPS"
]
},
"lastName": {
"$id": "#/properties/assignedUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"A"
]
},
"firstName": {
"$id": "#/properties/assignedUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"satya"
]
},
"email": {
"$id": "#/properties/assignedUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"girisatya.adabala@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/assignedUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"mobileNumber": {
"$id": "#/properties/assignedUser/properties/mobileNumber",
"type": "string",
"title": "The mobileNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"+91 7995581147"
]
},
"userPreferences": {
"$id": "#/properties/assignedUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"assigneeGroup": {
"$id": "#/properties/assigneeGroup",
"type": "object",
"title": "The assigneeGroup schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 843,
"uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
"name": "usergroup",
"description": "",
"createdTime": "2018-07-06T09:56:15+0000",
"updatedTime": "2019-09-29T06:08:00+0000"
}
],
"required": [
"id",
"uniqueId",
"name",
"description",
"createdTime",
"updatedTime"
],
"properties": {
"id": {
"$id": "#/properties/assigneeGroup/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
843
]
},
"uniqueId": {
"$id": "#/properties/assigneeGroup/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
]
},
"name": {
"$id": "#/properties/assigneeGroup/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"usergroup"
]
},
"description": {
"$id": "#/properties/assigneeGroup/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"createdTime": {
"$id": "#/properties/assigneeGroup/properties/createdTime",
"type": "string",
"title": "The createdTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2018-07-06T09:56:15+0000"
]
},
"updatedTime": {
"$id": "#/properties/assigneeGroup/properties/updatedTime",
"type": "string",
"title": "The updatedTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2019-09-29T06:08:00+0000"
]
}
},
"additionalProperties": true
},
"devices": {
"$id": "#/properties/devices",
"type": "array",
"title": "The devices schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
},
{
"id": "2f4f3da4-40ae-4931-a085-26e207231927",
"name": "ypapp01",
"hostName": "ypapp01",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Desktop"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/devices/items",
"anyOf": [
{
"$id": "#/properties/devices/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"hostName": "app08",
"type": "DEVICE",
"aliasName": "",
"resourceName": "",
"resourceType": "Linux"
}
],
"required": [
"id",
"name",
"hostName",
"type",
"aliasName",
"resourceName",
"resourceType"
],
"properties": {
"id": {
"$id": "#/properties/devices/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/devices/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"hostName": {
"$id": "#/properties/devices/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/devices/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"DEVICE"
]
},
"aliasName": {
"$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceName": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resourceType": {
"$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
}
},
"additionalProperties": true
}
]
}
},
"customFields": {
"$id": "#/properties/customFields",
"type": "array",
"title": "The customFields schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "UDF0000000114",
"classCode": "ACSTICKET",
"displayLabel": "TBT custom field",
"name": "tbt_custom_field_114",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "This is custom field example",
"defaultValue": "",
"customField": true
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/customFields/items",
"anyOf": [
{
"$id": "#/properties/customFields/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "UDF0000000114",
"classCode": "ACSTICKET",
"displayLabel": "TBT custom field",
"name": "tbt_custom_field_114",
"fieldType": "TYPE_TEXT",
"mandatory": false,
"editable": true,
"description": "",
"value": "This is custom field example",
"defaultValue": "",
"customField": true
}
],
"required": [
"id",
"classCode",
"displayLabel",
"name",
"fieldType",
"mandatory",
"editable",
"description",
"value",
"defaultValue",
"customField"
],
"properties": {
"id": {
"$id": "#/properties/customFields/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"UDF0000000114"
]
},
"classCode": {
"$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
"type": "string",
"title": "The classCode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ACSTICKET"
]
},
"displayLabel": {
"$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
"type": "string",
"title": "The displayLabel schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TBT custom field"
]
},
"name": {
"$id": "#/properties/customFields/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"tbt_custom_field_114"
]
},
"fieldType": {
"$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
"type": "string",
"title": "The fieldType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"TYPE_TEXT"
]
},
"mandatory": {
"$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
"type": "boolean",
"title": "The mandatory schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"editable": {
"$id": "#/properties/customFields/items/anyOf/0/properties/editable",
"type": "boolean",
"title": "The editable schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"description": {
"$id": "#/properties/customFields/items/anyOf/0/properties/description",
"type": "string",
"title": "The description schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"value": {
"$id": "#/properties/customFields/items/anyOf/0/properties/value",
"type": "string",
"title": "The value schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"This is custom field example"
]
},
"defaultValue": {
"$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
"type": "string",
"title": "The defaultValue schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"customField": {
"$id": "#/properties/customFields/items/anyOf/0/properties/customField",
"type": "boolean",
"title": "The customField schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"cc": {
"$id": "#/properties/cc",
"type": "string",
"title": "The cc schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"test@abc.com"
]
},
"createdUser": {
"$id": "#/properties/createdUser",
"type": "object",
"title": "The createdUser schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/createdUser/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/createdUser/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/createdUser/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/createdUser/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/createdUser/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/createdUser/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/createdUser/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"reOpenCount": {
"$id": "#/properties/reOpenCount",
"type": "integer",
"title": "The reOpenCount schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedHours": {
"$id": "#/properties/estimatedHours",
"type": "integer",
"title": "The estimatedHours schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"timeSpent": {
"$id": "#/properties/timeSpent",
"type": "integer",
"title": "The timeSpent schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"estimatedMinutes": {
"$id": "#/properties/estimatedMinutes",
"type": "integer",
"title": "The estimatedMinutes schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"createdDate": {
"$id": "#/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:40:47+0000"
]
},
"participantUsers": {
"$id": "#/properties/participantUsers",
"type": "array",
"title": "The participantUsers schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "USR0000001927",
"loginName": "QAPartner1"
},
{
"id": "USR0000333836",
"loginName": "PUSER"
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/participantUsers/items",
"anyOf": [
{
"$id": "#/properties/participantUsers/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000001927",
"loginName": "QAPartner1"
}
],
"required": [
"id",
"loginName"
],
"properties": {
"id": {
"$id": "#/properties/participantUsers/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000001927"
]
},
"loginName": {
"$id": "#/properties/participantUsers/items/anyOf/0/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"QAPartner1"
]
}
},
"additionalProperties": true
}
]
}
},
"allowedStatus": {
"$id": "#/properties/allowedStatus",
"type": "array",
"title": "The allowedStatus schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
},
{
"id": "3",
"name": "Pending",
"reasonsEnabled": false,
"reasonsDefined": false
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/allowedStatus/items",
"anyOf": [
{
"$id": "#/properties/allowedStatus/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "2",
"name": "Open",
"reasonsEnabled": false,
"reasonsDefined": true
}
],
"required": [
"id",
"name",
"reasonsEnabled",
"reasonsDefined"
],
"properties": {
"id": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2"
]
},
"name": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Open"
]
},
"reasonsEnabled": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
"type": "boolean",
"title": "The reasonsEnabled schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"reasonsDefined": {
"$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
"type": "boolean",
"title": "The reasonsDefined schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
}
]
}
},
"client": {
"$id": "#/properties/client",
"type": "object",
"title": "The client schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": 871,
"uniqueId": "client_871",
"name": "AIOPs Client",
"activated": true,
"offlineAlertstoThirdPartyTool": false,
"uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
"addOns": [
"Knowledgebase Management",
"OS Service Start/Stop Actions",
"Process Automation",
"Remote Access Management",
"SMS and Voice"
],
"packages": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management",
"Remediation and Automation"
],
"featureFlags": {},
"webConsoles": true
}
],
"required": [
"id",
"uniqueId",
"name",
"activated",
"offlineAlertstoThirdPartyTool",
"uuid",
"addOns",
"packages",
"featureFlags",
"webConsoles"
],
"properties": {
"id": {
"$id": "#/properties/client/properties/id",
"type": "integer",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
871
]
},
"uniqueId": {
"$id": "#/properties/client/properties/uniqueId",
"type": "string",
"title": "The uniqueId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"client_871"
]
},
"name": {
"$id": "#/properties/client/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPs Client"
]
},
"activated": {
"$id": "#/properties/client/properties/activated",
"type": "boolean",
"title": "The activated schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
},
"offlineAlertstoThirdPartyTool": {
"$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
"type": "boolean",
"title": "The offlineAlertstoThirdPartyTool schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"uuid": {
"$id": "#/properties/client/properties/uuid",
"type": "string",
"title": "The uuid schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
]
},
"addOns": {
"$id": "#/properties/client/properties/addOns",
"type": "array",
"title": "The addOns schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/addOns/items",
"anyOf": [
{
"$id": "#/properties/client/properties/addOns/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Knowledgebase Management",
"OS Service Start/Stop Actions"
]
}
]
}
},
"packages": {
"$id": "#/properties/client/properties/packages",
"type": "array",
"title": "The packages schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/client/properties/packages/items",
"anyOf": [
{
"$id": "#/properties/client/properties/packages/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Hybrid Discovery and Monitoring",
"Event and Incident Management"
]
}
]
}
},
"featureFlags": {
"$id": "#/properties/client/properties/featureFlags",
"type": "object",
"title": "The featureFlags schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"webConsoles": {
"$id": "#/properties/client/properties/webConsoles",
"type": "boolean",
"title": "The webConsoles schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
true
]
}
},
"additionalProperties": true
},
"sourcePolicyType": {
"$id": "#/properties/sourcePolicyType",
"type": "string",
"title": "The sourcePolicyType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MANUAL"
]
},
"updatedDate": {
"$id": "#/properties/updatedDate",
"type": "string",
"title": "The updatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:40:47+0000"
]
},
"priorityUpdatedBy": {
"$id": "#/properties/priorityUpdatedBy",
"type": "object",
"title": "The priorityUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/priorityUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000348661"
]
},
"loginName": {
"$id": "#/properties/priorityUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS_MSP_Adm"
]
},
"lastName": {
"$id": "#/properties/priorityUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MSP"
]
},
"firstName": {
"$id": "#/properties/priorityUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS"
]
},
"email": {
"$id": "#/properties/priorityUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"santoshmani.maroju@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"priorityUpdatedDate": {
"$id": "#/properties/priorityUpdatedDate",
"type": "string",
"title": "The priorityUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:40:47+0000"
]
},
"statusUpdatedBy": {
"$id": "#/properties/statusUpdatedBy",
"type": "object",
"title": "The statusUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000348661",
"loginName": "AIOPS_MSP_Adm",
"lastName": "MSP",
"firstName": "AIOPS",
"email": "santoshmani.maroju@opsramp.com",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000348661"
]
},
"loginName": {
"$id": "#/properties/statusUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS_MSP_Adm"
]
},
"lastName": {
"$id": "#/properties/statusUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"MSP"
]
},
"firstName": {
"$id": "#/properties/statusUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"AIOPS"
]
},
"email": {
"$id": "#/properties/statusUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"santoshmani.maroju@opsramp.com"
]
},
"phoneNumber": {
"$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"statusUpdatedDate": {
"$id": "#/properties/statusUpdatedDate",
"type": "string",
"title": "The statusUpdatedDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:40:47+0000"
]
},
"slaDetails": {
"$id": "#/properties/slaDetails",
"type": "object",
"title": "The slaDetails schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"resolutionTime": 29,
"responseTime": 0,
"responseBreach": false,
"resolutionBreach": false,
"responseBreachDate": "",
"resolutionBreachDate": ""
}
],
"required": [
"resolutionTime",
"responseTime",
"responseBreach",
"resolutionBreach",
"responseBreachDate",
"resolutionBreachDate"
],
"properties": {
"resolutionTime": {
"$id": "#/properties/slaDetails/properties/resolutionTime",
"type": "integer",
"title": "The resolutionTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
29
]
},
"responseTime": {
"$id": "#/properties/slaDetails/properties/responseTime",
"type": "integer",
"title": "The responseTime schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
0
]
},
"responseBreach": {
"$id": "#/properties/slaDetails/properties/responseBreach",
"type": "boolean",
"title": "The responseBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"resolutionBreach": {
"$id": "#/properties/slaDetails/properties/resolutionBreach",
"type": "boolean",
"title": "The resolutionBreach schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"responseBreachDate": {
"$id": "#/properties/slaDetails/properties/responseBreachDate",
"type": "string",
"title": "The responseBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"resolutionBreachDate": {
"$id": "#/properties/slaDetails/properties/resolutionBreachDate",
"type": "string",
"title": "The resolutionBreachDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
},
"knowledgeArticleIds": {
"$id": "#/properties/knowledgeArticleIds",
"type": "array",
"title": "The knowledgeArticleIds schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
"KB0000000107"
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/knowledgeArticleIds/items",
"anyOf": [
{
"$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
"type": "string",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
}
]
}
},
"source": {
"$id": "#/properties/source",
"type": "string",
"title": "The source schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"PORTAL"
]
},
"resources": {
"$id": "#/properties/resources",
"type": "array",
"title": "The resources schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
},
{
"id": "2f4f3da4-40ae-4931-a085-26e207231927",
"name": "ypapp01",
"type": "Desktop",
"metaData": {},
"resourceType": "Desktop",
"hostName": "ypapp01",
"resourceName": "",
"aliasName": ""
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/resources/items",
"anyOf": [
{
"$id": "#/properties/resources/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
"name": "app08",
"type": "Linux",
"metaData": {},
"resourceType": "Linux",
"hostName": "app08",
"resourceName": "",
"aliasName": ""
}
],
"required": [
"id",
"name",
"type",
"metaData",
"resourceType",
"hostName",
"resourceName",
"aliasName"
],
"properties": {
"id": {
"$id": "#/properties/resources/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ca4effe9-48c1-413d-98d9-316c801b0c6d"
]
},
"name": {
"$id": "#/properties/resources/items/anyOf/0/properties/name",
"type": "string",
"title": "The name schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"type": {
"$id": "#/properties/resources/items/anyOf/0/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"metaData": {
"$id": "#/properties/resources/items/anyOf/0/properties/metaData",
"type": "object",
"title": "The metaData schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{}
],
"required": [],
"additionalProperties": true
},
"resourceType": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
"type": "string",
"title": "The resourceType schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Linux"
]
},
"hostName": {
"$id": "#/properties/resources/items/anyOf/0/properties/hostName",
"type": "string",
"title": "The hostName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"app08"
]
},
"resourceName": {
"$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
"type": "string",
"title": "The resourceName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"aliasName": {
"$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
"type": "string",
"title": "The aliasName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
}
},
"additionalProperties": true
}
]
}
},
"statusFlow": {
"$id": "#/properties/statusFlow",
"type": "array",
"title": "The statusFlow schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"status": "New",
"createdDate": "2022-02-08T07:40:47+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/statusFlow/items",
"anyOf": [
{
"$id": "#/properties/statusFlow/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"status": "New",
"createdDate": "2022-02-08T07:40:47+0000",
"updatedBy": {
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
}
],
"required": [
"status",
"createdDate",
"updatedBy"
],
"properties": {
"status": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
"type": "string",
"title": "The status schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"New"
]
},
"createdDate": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
"type": "string",
"title": "The createdDate schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T07:40:47+0000"
]
},
"updatedBy": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
"type": "object",
"title": "The updatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}
]
}
},
"originalTicketId": {
"$id": "#/properties/originalTicketId",
"type": "string",
"title": "The originalTicketId schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"lastUpdatedBy": {
"$id": "#/properties/lastUpdatedBy",
"type": "object",
"title": "The lastUpdatedBy schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "USR0000000189",
"loginName": "vasu",
"lastName": "vasu",
"firstName": "u",
"email": "vasu@shivalik.net",
"phoneNumber": "",
"userPreferences": {
"displayMode": "light"
}
}
],
"required": [
"id",
"loginName",
"lastName",
"firstName",
"email",
"phoneNumber",
"userPreferences"
],
"properties": {
"id": {
"$id": "#/properties/lastUpdatedBy/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"USR0000000189"
]
},
"loginName": {
"$id": "#/properties/lastUpdatedBy/properties/loginName",
"type": "string",
"title": "The loginName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"lastName": {
"$id": "#/properties/lastUpdatedBy/properties/lastName",
"type": "string",
"title": "The lastName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu"
]
},
"firstName": {
"$id": "#/properties/lastUpdatedBy/properties/firstName",
"type": "string",
"title": "The firstName schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"u"
]
},
"email": {
"$id": "#/properties/lastUpdatedBy/properties/email",
"type": "string",
"title": "The email schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"vasu@shivalik.net"
]
},
"phoneNumber": {
"$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
"type": "string",
"title": "The phoneNumber schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
""
]
},
"userPreferences": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences",
"type": "object",
"title": "The userPreferences schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"displayMode": "light"
}
],
"required": [
"displayMode"
],
"properties": {
"displayMode": {
"$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
"type": "string",
"title": "The displayMode schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"light"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
},
"attachedArticles": {
"$id": "#/properties/attachedArticles",
"type": "array",
"title": "The attachedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items",
"anyOf": [
{
"$id": "#/properties/attachedArticles/items/anyOf/0",
"type": "object",
"title": "The first anyOf schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"id": "KB0000000107",
"subject": "ssss",
"shared": false,
"linkedArticles": []
}
],
"required": [
"id",
"subject",
"shared",
"linkedArticles"
],
"properties": {
"id": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
"type": "string",
"title": "The id schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"KB0000000107"
]
},
"subject": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
"type": "string",
"title": "The subject schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"ssss"
]
},
"shared": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
"type": "boolean",
"title": "The shared schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"linkedArticles": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
"type": "array",
"title": "The linkedArticles schema",
"description": "An explanation about the purpose of this instance.",
"default": [],
"examples": [
[]
],
"additionalItems": true,
"items": {
"$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
}
}
},
"additionalProperties": true
}
]
}
},
"mapping": {
"$id": "#/properties/mapping",
"type": "boolean",
"title": "The mapping schema",
"description": "An explanation about the purpose of this instance.",
"default": false,
"examples": [
false
]
},
"schedule": {
"$id": "#/properties/schedule",
"type": "object",
"title": "The schedule schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"type": "recurring",
"startTime": "2022-02-08T08:30:00+0000",
"endTime": "2022-06-30T17:30:00+0100",
"pattern": {
"type": "daily",
"dayFrequency": "everyday",
"repeatFrequency": 1
},
"timezone": "Asia/Calcutta"
}
],
"required": [
"type",
"startTime",
"endTime",
"pattern",
"timezone"
],
"properties": {
"type": {
"$id": "#/properties/schedule/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"recurring"
]
},
"startTime": {
"$id": "#/properties/schedule/properties/startTime",
"type": "string",
"title": "The startTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-02-08T08:30:00+0000"
]
},
"endTime": {
"$id": "#/properties/schedule/properties/endTime",
"type": "string",
"title": "The endTime schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"2022-06-30T17:30:00+0100"
]
},
"pattern": {
"$id": "#/properties/schedule/properties/pattern",
"type": "object",
"title": "The pattern schema",
"description": "An explanation about the purpose of this instance.",
"default": {},
"examples": [
{
"type": "daily",
"dayFrequency": "everyday",
"repeatFrequency": 1
}
],
"required": [
"type",
"dayFrequency",
"repeatFrequency"
],
"properties": {
"type": {
"$id": "#/properties/schedule/properties/pattern/properties/type",
"type": "string",
"title": "The type schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"daily"
]
},
"dayFrequency": {
"$id": "#/properties/schedule/properties/pattern/properties/dayFrequency",
"type": "string",
"title": "The dayFrequency schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"everyday"
]
},
"repeatFrequency": {
"$id": "#/properties/schedule/properties/pattern/properties/repeatFrequency",
"type": "integer",
"title": "The repeatFrequency schema",
"description": "An explanation about the purpose of this instance.",
"default": 0,
"examples": [
1
]
}
},
"additionalProperties": true
},
"timezone": {
"$id": "#/properties/schedule/properties/timezone",
"type": "string",
"title": "The timezone schema",
"description": "An explanation about the purpose of this instance.",
"default": "",
"examples": [
"Asia/Calcutta"
]
}
},
"additionalProperties": true
}
},
"additionalProperties": true
}