Supported Target Versions
8.2.15.1

Application Version and Upgrade Details

Application VersionBug fixes / Enhancements
1.0.0Initial SDK2.0 app Discovery and Monitoring Implementations.

Introduction

AirWave is an API tool that collects and analyzes vast amounts of data from multiple network components, including access points, controllers, switches, and authentication sources. AirWave can provide this valuable information to other wireless applications, relegating the need for these applications to develop direct interfaces with these components.

Examples of wireless applications that would require AMP’s correlated information are RF scanning IDS solutions, RF scanning analysis solutions, and wireless site planning tools. The API uses Extensible Markup Language(XML) over HTTPS using session- based authentication. All HTTP parameters and form fields must be URL encoded.

AirWave

With visibility into everything that affects wireless and mobility service-level agreements (SLAs), AirWave lets you proactively plan for capacity, visualize client performance and troubleshoot application issues before you get a help desk ticket.

With AirWave, your entire distributed enterprise – from campuses to branch offices around town and around the world – are easily and efficiently managed from a single pane of glass, making it easy to keep your SLAs on track.

Prerequisites

  • OpsRamp Classic Gateway 14.0.0 and above.
  • OpsRamp NextGen Gateway 14.0.0 and above.
    Note: OpsRamp recommends using the latest Gateway version for full coverage of recent bug fixes, enhancements, etc.
  • Provided IpAddress/hostname, Credentials should work for AirWave API Integrations REST API’s.

Hierarchy of AirWave API resources

• AirWave Management Platform (AMP)
       - AirWave Access Points
       - AirWave Air Monitors
       - AirWave Remote Access Points
       - AirWave Virtual Controllers
       - AirWave Physical Controllers

Default Monitoring Configurations

Aruba AirWave has default Global Device Management Policies, Global Templates, Global Monitors and Global metrics in OpsRamp. You can customize these default monitoring configurations as per your business use cases by cloning respective global templates and global Device Management Policies. OpsRamp recommends performing the below activity before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    OpsRamp has a Global Device Management Policy for each Native Type of AirWave Management Platform. You can find those Device Management Policies at Setup > Resources > Device Management Policies, search with suggested names in global scope. Each Device Management Policy follows below naming convention:

    {appName nativeType - version}

    Ex: aruba-airwave AirWave Management Platform - 1 (i.e, appName = aruba-airwave, nativeType =AirWave Management Platform, version = 1)

  2. Default Global Templates

    OpsRamp has a Global template for each Native Type of AirWave Management Platform. You can find those templates at Setup > Monitoring > Templates, search with suggested names in global scope. Each template follows below naming convention:

    {appName nativeType 'Template' - version}

    Ex: aruba-airwave AirWave Management Platform Template - 1 (i.e, appName = aruba-airwave, nativeType = AirWave Management Platform, version = 1)

  3. Default Global Monitors

    OpsRamp has a Global Monitors for each Native Type which has monitoring support. You can find those monitors at Setup > Monitoring > Monitors, search with suggested names in global scope. Each Monitors follows below naming convention:

    {monitorKey appName nativeType - version}

    Ex: AirWave Management Platform Monitor aruba-airwave AirWave Management Platform 1 (i.e, monitorKey = AirWave Management Platform Monitor, appName = aruba-airwave, nativeType = AirWave Management Platform, version= 1)

Configure and Install the Aruba AirWave Integration

  1. From All Clients, select a client.
  2. Go to Setup > Account.
  3. Select the Integrations and Apps tab.
  4. The Installed Integrations page, where all the installed applications are displayed.
    Note: If there are no installed applications, it will navigate to the ADD APP page.
  5. Click + ADD on the Installed Integrations page. The Available Integrations and Apps page displays all the available applications along with the newly created application with the version.
    Note: You can even search for the application using the search option available. Also you can use the All Categories option to search.
AirWave
  1. Click ADD in the Aruba AirWave application.
  2. In the Configuration page, click + ADD. The Add Configuration page appears.
  3. Enter the below mentioned BASIC INFORMATION:
FunctionalityDescription
NameEnter the name for the configuration.
AirWave IP Address/Host NameEnter the Host name or the IP address.
AirWave API PortAPI Port information

Note: By default 443 is added.
CredentialsSelect the credentials from the drop-down list.

Note: Click + Add to create a credential.

Notes:

  • By default the Is Secure checkbox is selected.
  • AirWave Ip Address/Host Name and AirWave API Port should be accessible from Gateway.
  • Select the following:
    • App Failure Notifications: if enabled,
      • an alert will be sent to the registered gateway resource.
      • an alert is raised for connectivity, authentication exception,
        • Discovery - alert will be on a gateway resource that is registered with the application.
        • Monitoring - alert will be on a particular Powerflex resource.
  1. Select the below mentioned CUSTOM ATTRIBUTES:
FunctionalityDescription
Custom AttributeSelect the custom attribute from the drop down list box.
ValueSelect the value from the drop down list box.

Note: The custom attribute that you add here will be assigned to all the resources that are created by the integration. You can add a maximum of five custom attributes (key and value pair).

  1. In the RESOURCE TYPE section, select:
    • ALL: All the existing and future resources will be discovered.
    • SELECT: You can select one or multiple resources to be discovered.
  2. In the DISCOVERY SCHEDULE section, select Recurrence Pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
  3. Click ADD.
AirWave

Now the configuration is saved and displayed on the configurations page after you save it.
Note: From the same page, you may Edit and Remove the created configuration.
13. Click NEXT.
14. Below are the optional steps you can perform on the Installation page.

  • Under the ADVANCED SETTINGS, Select the Bypass Resource Reconciliation option, if you wish to bypass resource reconciliation when encountering the same resources discovered by multiple applications.

    Note: If two different applications provide identical discovery attributes, two separate resources will be generated with those respective attributes from the individual discoveries.

Cisco FirePower
  • Click +ADD to create a new collector by providing a name or use the pre-populated name.
Aruba Airwave Integrations
  1. Select an existing registered profile.
Aruba Airwave Integrations
  1. Click FINISH.

The integration is installed and displayed on the INSTALLED INTEGRATION page. Use the search field to find the installed integration.

View the Aruba AirWave Details

The discovered resource(s) are displayed in Infrastructure > Resources > Network Device, with Native Resource Type as AirWave Access Points. You can navigate to the Attributes tab to view the discovery details, and the Metrics tab to view the metric details for Aruba AirWave.

AirWave

View resource metrics

  • Metric graphs: A graph is plotted for each metric that is enabled in the configuration.
  • Alerts: Alerts are generated for metrics that are configured as defined for integration.
AirWave

Resource Type Filter Keys

Aruba Airwave application Resources are filtered and discovered based on below keys:

Click here to view the Supported Input Keys
Resource TypeResource Type
All TypesresourceName
hostName
aliasName
dnsName
ipAddress
macAddress
os
make
model
serialNumber
AirWave Management PlatformConsole Refresh Rate
FailOver Status
version
AirWave Access PointsController Name
FirmWare
Folder Name
Group Name
Last Contacted
Last Reboot
Root Resource HostName
SSID
AirWave Air MonitorsController Name
FirmWare
Folder Name
Group Name
Last Contacted
Last Reboot
Root Resource HostName
SSID
AirWave Remote Access PointsController Name
FirmWare
Folder Name
Group Name
Last Contacted
Last Reboot
Root Resource HostName
SSID
AirWave Virtual ControllersFirmWare
Folder Name
Group Name
Last Contacted
Last Reboot
Root Resource HostName
SSID
AirWave Physical ControllersFirmWare
Folder Name
Group Name
Last Contacted
Last Reboot
Root Resource HostName
SSID

Supported Metrics

Click here to view the supported metrics
Native TypeMetricsDisplay NameUnitsApplication VersionDescription
AirWave Physical Controllersairwave_devices_clientCountAirWave Devices Clients Countcount1.0.0Provides the number of AirWave Devices Clients Count.
airwave_devices_configurationUnknownCountAirWave Devices Configuration Unknowncount1.0.0Provides the number of AirWave Devices Configuration Unknown Count.
airwave_devices_downCountAirWave Devices Down Countcount1.0.0Provides the number of AirWave Devices Down Count.
airwave_devices_downWiredCountAirWave Devices Down Wired Countcount1.0.0Provides the number of AirWave Devices Down Wired Count.
airwave_devices_downWirelessCountAirWave Devices Wireless Countcount1.0.0Provides the number of AirWave Devices Wireless Count.
airwave_devices_mismatchedCountAirWave Devices Mismatched Countcount1.0.0Provides the number of AirWave Devices Mismatched Count.
airwave_devices_newCountAirWave Devices New Countcount1.0.0Provides the number of AirWave Devices New Count.
airwave_devices_rogueCountAirWave Devies Rogue Countcount1.0.0Provides the number of AirWave Devices Rogue Count.
airwave_devices_upCountAirWave Devies Up Countcount1.0.0Provides the number of AirWave Devices Up Count.
airwave_devices_upWiredCountAirWave Devies Up Wired Countcount1.0.0Provides the number of AirWave Devices Up Wired Count.
airwave_devices_upWirelessCountAirWave Devies Up Wireless Countcount1.0.0Provides the number of AirWave Devices Up Wireless Count.
airwave_devices_vpnAllUsersCountAirWave Devies VPN All Users Countcount1.0.0Provides the number of AirWave Devices VPN All Users Count.
airwave_devices_vpnCountAirWave Devies VPN Countcount1.0.0Provides the number of AirWave Devices VPN Count.
airwave_devices_alertsCountAirWave Devices Alerts Countcount1.0.0Provides the number of Airwave Devices Alerts Count.
airwave_devices_auditDisabledCountAirWave Devices Audit Disabled Countcount1.0.0Provides the number of AirWave Devices Audit Disabled Count.
airwave_devices_severeAlertsCountAirWave Devices Severe Alerts Countcount1.0.0Provides the number of AirWave Devices Severe Alerts Count.
airwave_resource_APIStatsAirWave Resource API Statisticscount1.0.0Provides the number of API calls and resources made within the frequency.
AirWave Access Pointsairwave_access_point_statusAirWave Access Point Status1.0.0Provides Status of the AirWave Access Points, possible value are 0 : true and 1 : false.
airwave_access_point_clientCountAirWave Access Point Clients Countcount1.0.0Provides the number of Clients connected to the device.
AirWave Air Monitorsairwave_air_monitor_statusAirWave Air Monitor Status1.0.0Provides Status of the AirWave Air Monitor possible value are 0 : true and 1 : false.
airwave_air_monitor_clientCountAirWave Air Monitor Clients Countcount1.0.0Provides the number of Clients connected to the device.
AirWave Remote Access Pointsairwave_remote_access_point_statusAirWave Remote Access Point Status1.0.0Provides Status of the AirWave Remote Access Points, possible value are 0 : true and 1 : false.
airwave_remote_access_point_clientCountAirWave Remote Access Point Clients Countcount1.0.0Provides the number of Clients connected to the device.
AirWave Virtual Controllersairwave_virtual_controller_statusAirWave Virtual Controller Status1.0.0Provides Status of the AirWave Virtual Controller, possible value are 0 : true and 1 : false.
airwave_virtual_controller_clientCountAirWave Virtual Controller Clients Countcount1.0.0Provides the number of Clients connected to the device.
AirWave Physical Controllersairwave_physical_controller_statusAirWave Physical Controller Status1.0.0Provides Status of the AirWave Physical Controller, possible value are 0 : true and 1 : false
airwave_physical_controller_clientCountAirWave Physical Controller Clients Countcount1.0.0Provides the number of Clients connected to the device.

Risks, Limitations & Assumptions

  • Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration:
    • Connectivity Exception
    • Authentication Exception
  • Application will not send any duplicate/repeat failure alert notification until the already existing critical alert is recovered.
  • Using metrics for monitoring the resources and generating alerts when the threshold values are breached.
  • Application cannot control monitoring pause/resume actions based on above alerts.
  • This application only supports Classic Gateway and NextGen Gateway.
  • Not supported with Cluster Gateway.
  • No support of showing activity logs.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.