Email Round-trip Time (RTT) monitors the time taken for the email to drive from the SMTP server to IMAP or POP3 server. RTT checks for the same email in IMAP or POP3 server.

Configure Parameters

After selecting the synthetic monitor type to RTT, enter the follwoing details:

SectionField NameDescriptionValues/ExampleField Type
RTT ConfigurationHostEnter the IP address/host name of the synthetics. It should be accessible from Gateway.
  • 10.1.2.3
  • www.google.com
Text
Connection TimeoutMaximum time-out to connect to the FTP server.
  • Default value: not NULL
  • Valid values: 1 - 540 seconds
  • Example: 280
String
Receiver HostReceiver host name.
  • Default value: empty string
  • Valid values: string
  • Example: pop.gmail.com
Text
Receiver Host PortReceiver host port number.
  • Default value: 0
  • Valid values: 0 - 65535 seconds
  • Example: 995
String
Email Receiver TypeEmail receiver type.
  • Default value: IMAP
  • Valid values: IMAP, POP3
  • Example: IMAP
Dropdown
PortEnter the port number of the RTT server to communicate with OpsRamp's endpoints. It should be accessible from Gateway.
  • Default value: 0
  • Valid values: 0 - 65535 seconds
  • Example: 465
String
Assign CredentialsCredential SetSelect the credentials from the dropdown list to access the HTTP/HTTPS Server.Refer Create CredentialsDropdown
Proxy SettingsEnable Proxy Configuration optionRefer Monitor Synthetics through Proxy ServersCheckbox
LocationsPublic LocationsSelect the public locations where the monitor will run.Example: Public1Checkbox
Private LocationsSelect the private locations where the monitor will run.Example: Private1Checkbox

After configuring, view metrics, and graphical representations for more information.

The monitor sends a test email with subject OpsRamp-Synthetic-RTT-Monitor-TestMail-GMT time from the sender host (SMTP server) to the receiver host (IMAP/POP3). The sent email is retrieved using IMAP/POP3 protocols on the receiver host and this process repeats based on the frequency set for the transmission and reception process.

Example test email sent from the sender host to receiver host

Test Email Sent from Sender Host to Receiver Host

Email hosted services

Refer to the following Email protocol examples for a few Email hosting services. You can create a mailbox for testing and use the following values for the Email round-trip monitor.

Gmail

SMTPsmtp.gmail.com
IMAP/POP3imap.gmail.com,pop.gmail.com
Username and PasswordUsername and Password of the email address you created

Office 365

SMTPsmtp.office365.com
IMAP/POP3outlook.office365.com
Username and PasswordUsername and Password of the email address you created

Outlook

SMTPsmtp-mail.outlook.com
IMAP/POP3imap-mail.outlook.com, pop-mail.outlook.com
Username and PasswordUsername and Password of the email address you created

Yahoo

SMTPsmtp.mail.yahoo.com
IMAP/POP3imap.mail.yahoo.com,pop.mail.yahoo.com
Username and PasswordUsername and Password of the email address you created

Zoho Office

SMTPsmtp.zoho.com
IMAP/POP3imap.zoho.com, pop.zoho.com
Username and PasswordUsername and Password of the email address you created

After configuring, navigate to Infrastructure > Resources > Web Services > Synthetic to view the metrics and graphical representations for more information.

Metrics Graphical Representation

Graphical Representation

Supported Metrics

Metric NameDescriptionUnits
availability.down.location.count

Location Count. Number of locations where the configured host is down.-
synthetic.response.time

Response time. Time taken to send email from SMTP server and receive at IMAP/POP3 server.milliseconds