Assumptions

  • The integration can generate critical and recovery alerts for the following failure scenarios when App Failure Notifications are enabled in the integration settings:
    • Connectivity Exception
    • Authentication Exception
  • The integration uses metrics-based monitoring, where alerts are triggered when configured threshold values are breached.
  • The Template Applied Time is displayed only if the collector profile (Classic or NextGen Gateway) is running version 18.1.0 or above.

Limitations

  • The integration will not send duplicate or repeated failure alerts for the same issue until the existing critical alert is resolved.
  • It does not support automatically pausing or resuming monitoring based on failure alert conditions.
  • Cluster Gateway is not supported. Only Classic Gateway and NextGen Gateway are supported.