ARM Processor

This guide describes how to install the OpsRamp Agent on an ARM (Advanced RISC Machine) processor for CentOS.

Step 1: Install the Linux OS Integration
Step 2: Choose connection type and download the Agent for 64-bit ARM processor:
Step 3: Install the Agent for:
- Root User Agent
- Default Non-root User Agent
- Non-root Custom User Agent

Install the Linux OS Integration

Refer to Install Linux OS Integration document.

Download the Agent

Refer Download Linux Agent document.

Install the Agent

Tabbed Interface with Table

Root User Agent

Default Non-root User Agent

Non-root Custom User Agent

1. Install the Agent:

To install the Agent with 64 bit run the following command:

    sudo rpm -i opsramp-agent-17.1.2-1.aarch64.rpm

2. Start the Agent with the authentication tokens generated for your organization, enabling the features you want.

Enable all features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true

Specific features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true -f "agent:RemoteCommand,agent:PatchManagement,agent:Automation,agent:RemoteConsole"

3. The server appears on the OpsRamp Infrastructure page within a few seconds.

See the /tmp/opsramp-agent_install.log file for installation progress.

Note

Click Instructions tile to get your authentication tokens. The -K and -S values are specific to your organization. The -L true argument is optional and enables log management. Copy and paste the values into the command line.
Only the values copied from this page are valid and should be used in the following steps. Any other values will cause agent misbehavior.
The above instructions are for direct agents and the instructions will change accordingly when you select the gateway management profile to deploy the proxy agent.

1. Install the Agent:

To install the agent with 64 bit run the following command:

    sudo ISNONROOT=Y  rpm -i opsramp-agent-17.1.2-1.aarch64.rpm

2. Start the Agent with the authentication tokens generated for your organization, enabling the features you want.

Enable all features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true

Specific features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true -f "agent:RemoteCommand,agent:PatchManagement,agent:Automation,agent:RemoteConsole"

3. The server appears on the OpsRamp Infrastructure page within a few seconds.

See the /tmp/opsramp-agent_install.log file for installation progress.

Note

Click Instructions tile to get your authentication tokens. The -K and -S values are specific to your organization. The -L true argument is optional and enables log management. Copy and paste the values into the command line.
Only the values copied from this page are valid and should be used in the following steps. Any other values will cause agent misbehavior.
The above instructions are for direct agents and the instructions will change accordingly when you select the gateway management profile to deploy the proxy agent.

Note: To install the agent as a custom user with non-root privilege, create a new user group and custom user before installing the agent.

Create a new user group:
```
    groupadd --system {username}
    
```

Create a custom user:

    useradd -g {username} -d /opt/opsramp -m {username} -s /bin/sh --system

Set the user password:

    echo {username}:{password} | chpasswd

Install the Agent:

To install the agent with 64 bit run the following command:

    sudo AGENTUSER=username rpm -i opsramp-agent-17.1.2-1.aarch64.rpm

Start the Agent with the authentication tokens generated for your organization, enabling the features you want.

Enable all features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true

Specific features

    sudo /opt/opsramp/agent/bin/configure -K {accessKey} -S {securityKey} -s client-name.api.opsramp.com -F {Integration ID} -L true -f "agent:RemoteCommand,agent:PatchManagement,agent:Automation,agent:RemoteConsole"

The server appears on the OpsRamp Infrastructure page within a few seconds.

See the /tmp/opsramp-agent_install.log file for installation progress.

Note

Click Instructions tile to get your authentication tokens. The -K and -S values are specific to your organization. The -L true argument is optional and enables log management. Copy and paste the values into the command line.
Only the values copied from this page are valid and should be used in the following steps. Any other values will cause agent misbehavior.
The above instructions are for direct agents and the instructions will change accordingly when you select the gateway management profile to deploy the proxy agent.

Uninstall the Agent

To uninstall the agent run the following command:
```
rpm -e opsramp-agent
```
Delete the folder:
```
rmdir /opt/opsramp/agent
```

See the /tmp/opsramp-agent_uninstall.log file for uninstall progress.