With Dynamics 365 Customer Insights, build a deep understanding of customers by connecting customer data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.

Use the Azure public cloud integration to discover and collect metrics against the Azure service.

External reference

Azure Monitor - Platfrom metrics

Setup

To set up the Azure integration and discover the Azure service, go to Azure Integration Discovery Profile and select Customer Insights.

Event support

  • Supported
  • Configurable in OpsRamp Azure Integration Discovery Profile.

Supported metrics

OpsRamp MetricMetric Display NameUnitAggregation Type
azure_dci_api_calls

Customer Insights API Calls
Customer Insights API CallsCountTotal
azure_dci_mapping_import_operation_successful_lines

Mapping Import Operation Successful Lines
Mapping Import Operation Successful LinesCountTotal
azure_dci_mapping_import_operation_failed_lines

Mapping Import Operation Failed Lines
Mapping Import Operation Failed LinesCountTotal
azure_dci_mapping_import_operation_total_lines

Mapping Import Operation Total Lines
Mapping Import Operation Total LinesCountTotal
azure_dci_mapping_import_operation_runtime_in_seconds

Mapping Import Operation Runtime In Seconds
Mapping Import Operation Runtime In SecondsSecondsTotal
azure_dci_outbound_profile_export_succeeded

Outbound Profile Export Succeeded
Outbound Profile Export SucceededCountTotal
azure_dci_outbound_profile_export_failed

Outbound Profile Export Failed
Outbound Profile Export FailedCountTotal
azure_dci_outbound_profile_export_duration

Outbound Profile Export Duration
Outbound Profile Export DurationSecondsTotal
azure_dci_outbound_kpi_export_succeeded

Outbound Kpi Export Succeeded
Outbound Kpi Export SucceededCountTotal
azure_dci_outbound_kpi_export_failed

Outbound Kpi Export Failed
Outbound Kpi Export FailedCountTotal
azure_dci_outbound_kpi_export_duration

Outbound Kpi Export Duration
Outbound Kpi Export DurationSecondsTotal
azure_dci_outbound_kpi_export_started

Outbound Kpi Export Started
Outbound Kpi Export StartedSecondsTotal
azure_dci_outbound_kpi_record_count

Outbound Kpi Record Count
Outbound Kpi Record CountSecondsTotal
azure_dci_outbound_profile_export_count

Outbound Profile Export Count
Outbound Profile Export CountSecondsTotal
azure_dci_outbound_initial_profile_export_failed

Outbound Initial Profile Export Failed
Outbound Initial Profile Export FailedSecondsTotal
azure_dci_outbound_initial_profile_export_succeeded

Outbound Initial Profile Export Succeeded
Outbound Initial Profile Export SucceededSecondsTotal
azure_dci_outbound_initial_kpi_export_failed

Outbound Initial Kpi Export Failed
Outbound Initial Kpi Export FailedSecondsTotal
azure_dci_outbound_initial_kpi_export_succeeded

Outbound Initial Kpi Export Succeeded
Outbound Initial Kpi Export SucceededSecondsTotal
azure_dci_outbound_initial_profile_export_duration_inseconds

Outbound Initial Profile Export Duration In Seconds
Outbound Initial Profile Export Duration In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_failed

Adla Job For Standard Kpi Failed In Seconds
Adla Job For Standard Kpi Failed In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_time_out

Adla Job For Standard Kpi TimeOut In Seconds
Adla Job For Standard Kpi TimeOut In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_completed

Adla Job For Standard Kpi Completed In Seconds
Adla Job For Standard Kpi Completed In SecondsSecondsTotal
azure_import_asa_values_failed

Import ASA Values Failed Count
Import ASA Values Failed CountCountTotal
azure_import_asa_values_succeeded

Import ASA Values Succeeded Count
Import ASA Values Succeeded CountCountTotal
azure_dci_profiles_count

Profile Instance Count
Profile Instance CountCountTotal
azure_dci_interactions_per_month_count

Interactions per Month Count
Interactions per Month CountCountTotal
azure_dci_kpis_count

KPI Count
KPI CountCountTotal
azure_dci_segments_count

Segment Count
Segment CountCountTotal
azure_dci_predictive_match_policies_count

Predictive Match Count
Predictive Match CountCountTotal
azure_dci_predictions_count

Prediction Count
Prediction CountCountTotal