Risk, Limitations and Assumptions

Risks, Limitations & Assumptions

• The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
  • Connectivity Exception
  • Authentication Exception
• Crestron will send any duplicate/repeat failure alert notification for every 6 hours.
• Crestron cannot control monitoring pause/resume actions based on above alerts. Metrics can be used to monitor crestron resources and can generate alerts based on the threshold values.
• Component level thresholds can be configured on each resource level.
• No support of showing activity logs.
• The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
• Latest snapshot metric support from gateway 14.0.0.
• Crestron supports both Classic Gateway and NextGen Gateway