Risks, Limitations & Assumptions

  • The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
    • Connectivity Exception
    • Authentication Exception
  • HPE StoreOnce will send any duplicate/repeat failure alert notification for every 6 hours.
  • Latest snapshot metric is available from Gateway version 14.0.0.
  • Using metrics for monitoring the resources and generating alerts when the threshold values are breached.
  • HPE StoreOnce cannot control monitoring pause/resume actions based on above alerts
  • Component level thresholds can be configured on each resource level.
  • No support of showing activity logs.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
  • HPE StoreOnce Event/Alert polling will be started only if the user enables Event/Alert Polling in configuration.
    Note: Here Event/Alert polling support is given for HPE StoreOnce Alerts only.
  • When a status value which presents in the Event/Alert Cleared Status field occurs, OpsRampwe will create an Ok alert accordingly. Otherwise, we will create an alert based on Event/Alert Severity Filter & Event/Alert Severity Mappings of Event/Alert Polling configurations.
  • Possible HPE StoreOnce Alert Severity Filter configuration are Active,Cleared,Locked,None.
  • We have given default mappings to map HPE StoreOnce Severity with OpsRamp Severities as part of Alert Severity Mapping configuration.
  • Users can modify them as per their use-case at any point of time from the application configuration page. Possible OpsRamp Severities are Critical, Warning, Ok, Info.