Risks, Limitations & Assumptions

  • The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
    • Connectivity Exception
    • Authentication Exceptionon
  • Dell Cyber Recovery Manager will send any duplicate/repeat failure alert notification for every 6 hours.
  • Dell Cyber Recovery Manager cannot control monitoring pause/resume actions based on above alerts. Metrics can be used to monitor the resources and can generate alerts based on the threshold values.
  • Dell Cyber Recovery Manager Event/Alert polling will start only if the user enables Event/Alert Polling in configuration.
    Note:
    • Here Event/Alert polling support is given for Dell Cyber Recovery Manager Alarms only. When a status value which presents in the Event/Alert Cleared Status field occurs, OpsRamp has provided an Ok alert accordingly. Otherwise, OpsRamp has provided an alert based on Event/Alert Severity Filter & Event/Alert Severity Mappings of Event/Alert Polling configurations.
    • Possible Dell Cyber Recovery Manager status values are CRITICAL, WARNING.
    • Default/Possible values of Event/Alert Severity Filter configuration are CRITICAL, WARNING.
    • We have given default mappings to map Dell Cyber Recovery Manager Severity with OpsRamp Severities as part of Event/Alert Severity Mapping configuration.
    • Users can modify them as per their use-case at any point of time from the application configuration page. Possible OpsRamp Severities are Critical, Warning, Ok, Info.
  • Component level thresholds can be configured on each resource level.
  • No support of showing activity logs.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
  • No support for the option to get Latest snapshot metric.
  • This application supports both Classic Gateway and NextGen Gateway
  • Latest snapshot metric is available from Gateway version 14.0.0