Supported Metrics

The following tabs represent the Metric Category of Polycom Trio

Tabbed Interface with Table
Availability
Performance
Usage
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly Triopolycom_trio_Packets_LostPolycom Trio Call Data Packets LostAvailabilitycount1.0.0Provides packets lost information while transmission
polycom_trio_RxMOSCQPolycom Trio Remote Conversational MOS ScoreAvailabilitycount1.0.0The ranking or score of the quality of voice and video sessions geted from remote conversational quality tests.
polycom_trio_TxMOSCQPolycom Trio Local Conversational MOS ScoreAvailabilitycount1.0.0The ranking or score of the quality of voice and video sessions geted from local conversational quality tests.
polycom_trio_RxMOSLQPolycom Trio Remote Listening MOS ScoreAvailabilitycount1.0.0The ranking or score of the quality of voice and video sessions geted from remote listening quality tests.
polycom_trio_TxMOSLQPolycom Trio Local Listening MOS ScoreAvailabilitycount1.0.0The ranking or score of the quality of voice and video sessions geted from local listening quality tests.
polycom_trio_Calendar_Connection_StatusPolycom Trio Calendar Connection StatusAvailability1.0.0Provides calendar service connection status.
polycom_trio_AppStatePolycom Trio AppStateAvailability1.0.0Provides polycom device state info.
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly Trio
polycom_trio_JitterPolycom Trio Jitter Delay TimePerformancemilliseconds1.0.0Variation in the time delay between the signal transmission and its receipt over a network connection.
polycom_trio_Max_JitterPolycom Trio Max Jitter Delay TimePerformancemilliseconds1.0.0Maximum variation in the time delay between the signal transmission and its receipt over a network connection.
polycom_trio_LatencyPolycom Trio Call LatencyPerformancemilliseconds1.0.0The time taken for the data to get to the destination across the network.
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly Triopolycom_trio_Current_CPU_UsagePolycom Trio Current CPU UtilizationUsagepercent1.0.0The actual CPU Utilization at a specific point in time.
polycom_trio_Average_CPU_UsagePolycom Trio Average CPU UtilizationUsagepercent1.0.0Provides device average CPU usage.
polycom_trio_Used_MemoryPolycom Trio Memory Used in MbytesUsagemegabytes1.0.0Provides the amount of memory used.
polycom_trio_Free_MemoryPolycom Trio Free Memory in MbytesUsagemegabytes1.0.0Provides device-free memory details.
polycom_trio_Memory_UtilizationPolycom Trio Memory UtilizationUsagepercent1.0.0Provides device memory usage details.

Default Monitoring Configurations

Poly-Trio has default Global Device Management Policies, Global Templates, Global Monitors and Global Metrics in OpsRamp. You can customize these default monitoring configurations as per your business requirement by cloning respective Global Templates and Global Device Management Policies. It is recommended to clone them before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    You can find the Device Management Policy for each Native Type at Setup > Resources > Device Management Policies. Search with suggested names in global scope:

    {appName nativeType - version}

    Ex: poly-trio Poly Trio - 1 (i.e, appName = poly-trio, nativeType = Poly Trio, version = 1)

  2. Default Global Templates

    You can find the Global Templates for each Native Type at Setup > Monitoring > Templates. Search with suggested names in global scope. Each template adheres to the following naming convention:

    {appName nativeType 'Template' - version}

    Ex: poly-trio Poly Trio Template - 1 (i.e, appName = poly-trio, nativeType = Poly Trio, version = 1)

  3. Default Global Monitors

    You can find the Global Monitors for each Native Type at Setup > Monitoring > Monitors. Search with suggested names in global scope. Each Monitors adheres to the following naming convention:

    {monitorKey appName nativeType - version}

    Ex: Poly Trio Monitor poly-trio Poly Trio 1 (i.e, monitorKey = Poly Trio Monitor, appName = poly-trio nativeType = Poly Trio, version = 1)