Supported Metrics

The following tabs represent the Metric Category of Poly VOIP Phone

Tabbed Interface with Table
Availability
Capacity
Performance
Usage
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly VOIP Phonepoly_voip_phone_SIP_StatusSIP Status1.0.0Provides line info Registration Status. Possible outcomes are - 0 - Unregistered, 1 - Registered
poly_voip_phone_Packets_LostData Packets Lostcount1.0.0Provides packets lost information while transmission
poly_voip_phone_AppStateAppState1.0.0Provides polycom device state info. Possible outcomes are 0 - Unknown, 1 - AppStateMenu, 2 - AppStateCall
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly VOIP Phonepoly_voip_phone_Free_MemoryFree Memory in MbytesMB1.0.0Provides device free memory details
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly VOIP Phonespoly_voip_phone_TxMOSLQLocal Conversational MOS Scorecount1.0.0The ranking/score of the quality of voice and video sessions obtained from local listening quality tests
poly_voip_phone_RxMOSLQRemote Conversational MOS Scorecount1.0.0The ranking/score of the quality of voice and video sessions obtained from remote listening quality tests
poly_voip_phone_TxMOSCQLocal Listening MOS Scorecount1.0.0The ranking/score of the quality of voice and video sessions obtained from local conversational quality tests
poly_voip_phone_RxMOSCQRemote Listening MOS Scorecount1.0.0The ranking/score of the quality of voice and video sessions obtained from remote conversational quality tests
poly_voip_phone_LatencyLatencyms1.0.0The time it takes for some data to get to its destination across the network
poly_voip_phone_Max_JitterMax Jitter Timems1.0.0Maximum Variation in time delay between when a signal is transmitted and when it's received over a network connection
poly_voip_phone_JitterJitter Timems1.0.0Variation in time delay between when a signal is transmitted and when it's received over a network connection
Native TypeMetric NameDisplay NameUnitsApplication VersionDescription
Poly VOIP Phonepoly_voip_phone_current_CPU_UtilizationCurrent CPU Utilization%1.0.0Current CPU utilization of the device.
poly_voip_phone_average_CPU_UtilizationAverage CPU Utilization%1.0.0Average CPU utilization of the device
poly_voip_phone_Memory_UtilizationMemory Utilization%1.0.0Provides device memory usage details
poly_voip_phone_Used_MemoryMemory Used in MbytesMB1.0.0Provides the amount of memory used

Default Monitoring Configurations

Poly VOIP Phone has default Global Device Management Policies, Global Templates, Global Monitors and Global Metrics in OpsRamp. You can customize these default monitoring configurations as per your business requirement by cloning respective Global Templates and Global Device Management Policies. It is recommended to clone them before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    You can find the Device Management Policy for each Native Type at Setup > Resources > Device Management Policies. Search with suggested names in global scope:

    {appName nativeType - version}

    Ex: poly-voip-phone Poly VOIP Phone - 1 (i.e, appName = poly-voip-phone, nativeType = Poly VOIP Phone, version = 1)

  2. Default Global Templates

    You can find the Global Templates for each Native Type at Setup > Monitoring > Templates. Search with suggested names in global scope. Each template adheres to the following naming convention:

    {appName nativeType 'Template' - version}

    Ex: poly-voip-phone Poly VOIP Phone Template - 1 (i.e, appName = poly-voip-phone, nativeType = Poly VOIP Phone, version = 1)

  3. Default Global Monitors

    You can find the Global Monitors for each Native Type at Setup > Monitoring > Monitors. Search with suggested names in global scope. Each Monitors adheres to the following naming convention:

    {monitorKey appName nativeType - version}

    Ex: Poly VOIP Phone Monitor poly-voip-phone Poly VOIP Phone 1 (i.e, monitorKey = Poly VOIP Phone Monitor, appName = poly-voip-phone, nativeType = Poly VOIP Phone, version = 1)