Risk, Limitations and Assumptions

Risks, Limitations & Assumptions

• The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
  • Connectivity Exception
  • Authentication Exception
• Poly Group Series will send any duplicate/repeat failure alert notification for every 6 hours.
• Latest snapshot metric is available from Gateway version 14.0.0.
• Support for Macro replacement for threshold breach alerts (i.e, customisation for threshold breach alert’s subject, description).
• No support of showing activity logs.
• The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
• Poly Group Series supports both Classic Gateway and NextGen Gateway.