Application Version and Upgrade Details

Application VersionBug fixes / Enhancements
1.0.2Fix provided related to discovery when one tenant type discovery is failing and the discovery should continue for the other tenant types.
1.0.1Resource Display Search(Group By NativeType) Support in search UI.
1.0.0Supported vmware-nsx-advanced-load-balancer integration through rest API.

Introduction

VMware NSX Advanced Load Balancer (formerly AVI Networks) simplifies load balancing, web application firewall, and container ingress for any application across data centers and clouds.

  • Multi-Cloud Consistency: Centralized policies ensure operational consistency and ease of administration.
  • Pervasive Analytics: Gain valuable insights into application performance and security through comprehensive monitoring.
  • Full Lifecycle Automation: Automate application delivery to free teams from manual tasks.
  • Future Proof: Seamlessly extend application services to cloud-native and containerized applications.

NSX Advanced Load Balancer with Cloud Services offers multi-cloud load balancing, web application firewall, application analytics, and container services with SaaS-based operations. It can be deployed on-premises and in the cloud, consisting of three main components:

  • Software Control Plane (NSX Advanced Load Balancer Controller): Responsible for Service Engines placement, automation, analytics, and resiliency.
  • Software Data Plane (NSX Advanced Load Balancer Service Engine): Provides local and global load balancing, application security, container ingress services, IPAM, and DNS functionality.
  • Cloud Services (NSX Advanced Load Balancer Cloud Services): Offers SaaS capabilities to simplify operations and enhance security for workloads.

Key Use Cases

Discovery Use Cases

  • It discovers VMware NSX Advanced Load Balancer components like GSLB, Service Engine, AVI Cloud, Virtual Services and Pools.
  • Publishes relationships between resources to have topological view and ease of maintenance.

Monitoring Use Cases

The device monitoring helps to collect the metric values with respect to time and sends alerts to the intended customer team to act up immediately in case of any threshold breach or unexpected metric behavior observed based on configurations. In a way it helps the customer with smooth functioning of business with minimal or zero downtime in case of any infrastructure related issues occurring.

Prerequisites

  • OpsRamp Classic Gateway 14.0.0 and above.
  • OpsRamp NextGen Gateway 14.0.0 and above.
    Note: OpsRamp recommends using the latest Gateway version for full coverage of recent bug fixes, enhancements, etc.

Resource Hierarchy

VMware NSX Advanced Load Balancer(AVI EndPoint)
       → GLSB
              → Virtual Service
                      → Pool
     → Service Engine
     → AVICloud

Supported Metrics

Click here to view the supported metrics
Native TypeMetric NameDisplay NameMetric LabelUnitsApplication VersionDescription
VMware NSX Advanced Load Balancervmwarensx_loadbalancer_APIStatisticsVMware NSX Load Balancer API StatisticsUsage1.0.0Provides the number of api calls made to the target within the frequency and resources
vmwarensx_loadbalancer_albservice_ConnectivityStatusALBService Connectivity  StatusAvailability1.0.0Returns ALBService Connectivity Status on AVI EndPoint.Possible states are ALBSERVICES_DISCONNECTED(0), ALBSERVICES_CONNECTED(1)
AVI Service Enginevmwarensx_loadbalancer_serviceengine_RunTimeOperStatusService Engine Run Time Operating StatusAvailability1.0.0Returns Service Engine Run Time Operating Status.Possible states are OPER_UP(0), OPER_DOWN(1), OPER_CREATING(2), OPER_RESOURCES(3), OPER_INACTIVE(4), OPER_DISABLED(5), OPER_UNUSED(6), OPER_UNKNOWN(7), OPER_PROCESSING(8), OPER_INITIALIZING(9), OPER_ERROR_DISABLED(10), OPER_AWAIT_MANUAL_PLACEMENT(11), OPER_UPGRADING(12), OPER_SE_PROCESSING(13), OPER_PARTITIONED(14), OPER_DISABLING(15), OPER_FAILED(16), OPER_UNAVAIL(17), OPER_AGGREGATE_DOWN(18)
vmwarensx_loadbalancer_serviceengine_HealthScoreService Engine Health ScorePerformance%1.0.0Service Engine Health Score
vmwarensx_loadbalancer_serviceengine_SeIfAvgBandWidthService Engine Average BandWidthPerformancebps1.0.0Service Engine Average BandWidth
vmwarensx_loadbalancer_serviceengine_AvgCpuUsageStatsService Engine Average Cpu UsageUsage%1.0.0Service Engine Average Cpu Usage
vmwarensx_loadbalancer_serviceengine_AvgMemUsageStatsService Engine Average Memory UsageUsage%1.0.0Service Engine Average Memory Usage
AVI Cloudvmwarensx_loadbalancer_avicloud_StatusAVI Cloud StatusAvailability1.0.0Returns AVI Cloud Status.Possible states are CLOUD_STATE_UNKNOWN(0), CLOUD_STATE_PLACEMENT_READY(1), CLOUD_STATE_IN_PROGRESS(2), CLOUD_STATE_FAILED(3), CLOUD_STATE_DELETING(4), CLOUD_STATE_NOT_CONNECTED(5)
AVI Global Server Load Balancervmwarensx_loadbalancer_gslbservice_RunTimeOperStatusGSLB Run Time Operating StatusAvailability1.0.0Returns GSLB Run Time Operating Status.Possible states are OPER_UP(0), OPER_DOWN(1), OPER_CREATING(2), OPER_RESOURCES(3), OPER_INACTIVE(4), OPER_DISABLED(5), OPER_UNUSED(6), OPER_UNKNOWN(7), OPER_PROCESSING(8), OPER_INITIALIZING(9), OPER_ERROR_DISABLED(10), OPER_AWAIT_MANUAL_PLACEMENT(11), OPER_UPGRADING(12), OPER_SE_PROCESSING(13), OPER_PARTITIONED(14), OPER_DISABLING(15), OPER_FAILED(16), OPER_UNAVAIL(17), OPER_AGGREGATE_DOWN(18)
AVI Virtual Servicevmwarensx_loadbalancer_virtualservice_RunTimeOperStatusVirtual Service Run Time Operating StatusAvailability1.0.0Returns Virtual Service Run Time Operating Status. Possible states are OPER_UP(0), OPER_DOWN(1), OPER_CREATING(2), OPER_RESOURCES(3), OPER_INACTIVE(4), OPER_DISABLED(5), OPER_UNUSED(6), OPER_UNKNOWN(7), OPER_PROCESSING(8), OPER_INITIALIZING(9), OPER_ERROR_DISABLED(10), OPER_AWAIT_MANUAL_PLACEMENT(11), OPER_UPGRADING(12), OPER_SE_PROCESSING(13), OPER_PARTITIONED(14), OPER_DISABLING(15), OPER_FAILED(16), OPER_UNAVAIL(17), OPER_AGGREGATE_DOWN(18)
vmwarensx_loadbalancer_virtualservice_HealthScoreVirtual Service Health ScoreAvailability%1.0.0Virtual Service Health Score
vmwarensx_loadbalancer_virtualservice_L4ClientAvgTotalRttVirtual Service L4Client Average Total RttPerformancems1.0.0Virtual Service L4Client Average Total Rtt
vmwarensx_loadbalancer_virtualservice_L4ClientAvgCompleteConnsVirtual Service L4Client Average Complete ConnsPerformancepsec1.0.0Virtual Service L4Client Average Complete Conns
vmwarensx_loadbalancer_virtualservice_L4ClientMaxOpenConnsVirtual Service L4Client Max Open ConnsUsagecount1.0.0Virtual Service L4Client Max Open Conns
vmwarensx_loadbalancer_virtualservice_L4ClientAvgBandWidthVirtual Service L4Client Average BandWidthPerformancebps1.0.0Virtual Service L4Client Average BandWidth
vmwarensx_loadbalancer_virtualservice_L7ClientAvgTotalHttpRequestsVirtual Service L7Client Total Http RequestsUsagepsec1.0.0Virtual Service L7Client Total Http Requests
AVI Servers Poolvmwarensx_loadbalancer_pool_RunTimeOperStatusPool Run Time Operating StatusAvailability1.0.0Returns Pool Run Time Operating Status.Possible states are OPER_UP(0), OPER_DOWN(1), OPER_CREATING(2), OPER_RESOURCES(3), OPER_INACTIVE(4), OPER_DISABLED(5), OPER_UNUSED(6), OPER_UNKNOWN(7), OPER_PROCESSING(8), OPER_INITIALIZING(9), OPER_ERROR_DISABLED(10), OPER_AWAIT_MANUAL_PLACEMENT(11), OPER_UPGRADING(12), OPER_SE_PROCESSING(13), OPER_PARTITIONED(14), OPER_DISABLING(15), OPER_FAILED(16), OPER_UNAVAIL(17), OPER_AGGREGATE_DOWN(18)
vmwarensx_loadbalancer_pool_HealthScorePool Service Health ScoreAvailability%1.0.0Pool Service Health Score

Default Monitoring Configurations

vmware-nsx-advanced-load-balancer has default Global Device Management Policies, Global Templates, Global Monitors and Global Metrics in OpsRamp. You can customize these default monitoring configurations as per your business requirement by cloning respective Global Templates and Global Device Management Policies. It is recommended to clone them before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    You can find the Device Management Policy for each Native Type at Setup > Resources > Device Management Policies. Search with suggested names in global scope:

    {appName nativeType - version}

    Ex: vmware-nsx-advanced-load-balancer VMware NSX Advanced Load Balancer - 1 (i.e, appName = vmware-nsx-advanced-load-balancer, nativeType =VMware NSX Advanced Load Balancer, version = 1)

  2. Default Global Templates

    You can find the Global Templates for each Native Type at Setup > Monitoring > Templates. Search with suggested names in global scope. Each template adheres to the following naming convention:

    {appName nativeType 'Template' - version}

    Ex: vmware-nsx-advanced-load-balancer VMware NSX Advanced Load Balancer Template - 1 (i.e, appName = vmware-nsx-advanced-load-balancer , nativeType = VMware NSX Advanced Load Balancer, version = 1)

  3. Default Global Monitors

    You can find the Global Monitors for each Native Type at Setup > Monitoring > Monitors. Search with suggested names in global scope. Each Monitors adheres to the following naming convention:

    {monitorKey appName nativeType - version}

    Ex: VMware NSX Advanced Load Balancer Monitor vmware-nsx-advanced-load-balancer VMware NSX Advanced Load Balancer 1 (i.e, monitorKey = VMware NSX Advanced Load Balancer Monitor, appName = vmware-nsx-advanced-load-balancer , nativeType = VMware NSX Advanced Load Balancer 1 , version= 1)

Configure and Install the VMware NSX Advanced Load Balancer Integration

  1. To select your client, navigate to All Clients, and click the Client/Partner dropdown menu.
    Note: You may either type your client’s name in the search bar or select your client from the list.
  2. Navigate to Setup > Account. The Account Details screen is displayed.
  3. Click Integrations. The Installed Integrations screen is displayed with all the installed applications.
    Note: If you do not have any installed applications, you will be navigated to the Available Integrations and Apps page with all the available applications along with the newly created application with the version.
  4. Click + ADD on the Installed Integrations page.
    Note: Search for the integration either by entering the name of the integration in the search bar or by selecting the category of the integration from the All Categories dropdown list.
  5. Click ADD in the VMware NSX Advanced Load Balancer application.
  6. In the Configuration screen, click + ADD. The Add Configuration screen appears.
  7. Enter the following BASIC INFORMATION:
Field NameDescriptionField Type
NameEnter the name for the configuration.String
AVI EndPoint IP Address/Host NameEnter the IP address/host name of the Commvault. It should be accessible from Gateway.String
X-Avi-VersionX-Avi-Version of VMware NSX Advanced Load BalancerDropdown
PortEnter the port number to communicate with OpsRamp's endpoints. It should be accessible from Gateway.
Default Value: 8080
Integer
CredentialSelect the Credential from the drop-down list.

Notes:
  • Click + Add to create a credential. The ADD CREDENTIAL window is displayed. Enter the following information.
    • Name: Credential name.
    • Description: Brief description of the credential.
    • User Name: User name.
    • Password: Password.
    • Confirm Password: Confirm password
Dropdown
Is SecureSelect this checkbox if you want the communication between your system and the specified endpoint to be secured using protocols such as HTTPS (HTTP over SSL/TLS).
Default Selection: When selected, it signifies that the connection is encrypted, providing an added layer of security to the data being transmitted.
Checkbox
API TimeoutsWhen selected, this checkbox allows you to configure timeout settings for API requests made by the integration to the OpsRamp platform.Checkbox
Connection Timeout in SecsSelect the maximum time, in seconds, that the integration must wait while establishing a connection with the OpsRamp API endpoint.
Default Value: 60
Dropdown
Connection Request Timeout in SecsSelect the maximum time, in seconds, required to process an HTTP call: from sending a request to receiving a response.
Default Value: 10
Dropdown
Socket Timeout in SecsSelect the maximum time of inactivity between two data packets when exchanging data with a server.
Default Value: 10
Dropdown
App Notification NotificationsWhen selected, you will be notified in case of an application failure that is, Connectivity Exception, Authentication Exception.Checkbox
  1. CUSTOM ATTRIBUTES: Custom attributes are the user-defined data fields or properties that can be added to the preexisting attributes to configure the integration.
Field NameDescriptionField Type
Custom AttributeSelect the custom attribute from the dropdown. You can add attributes by clicking the Add icon (+).Dropdown
ValueSelect the value from the dropdown.Dropdown

Note: The custom attribute that you add here will be assigned to all the resources that are created by the integration. You can add a maximum of five custom attributes (key and value pair).

  1. In the RESOURCE TYPE section, select:
    • ALL: All the existing and future resources will be discovered.
    • SELECT: You can select one or multiple resources to be discovered.
  2. In the DISCOVERY SCHEDULE section, select recurrence pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
  3. Click ADD.

Now the configuration is saved and displayed on the configurations page after you save it.
Note: From the same page, you may Edit and Remove the created configuration.
12. Under the ADVANCED SETTINGS, Select the Bypass Resource Reconciliation option, if you wish to bypass resource reconciliation when encountering the same resources discovered by multiple applications.
Note: If two different applications provide identical discovery attributes, two separate resources will be generated with those respective attributes from the individual discoveries.
13. Click NEXT.
14. (Optional) Click +ADD to create a new collector. You can either use the pre-populated name or give the name to your collector.
15. Select an existing registered profile.

  1. Click FINISH.
    The integration is installed and displayed on the INSTALLED INTEGRATION page. Use the search field to find the installed integration.

Modify the Configuration

View the VMware NSX Advanced Load Balancer details

The VMware NSX Advanced Load Balancer integration is displayed in the Infrastructure > Resources > Cluster. You can navigate to the Attributes tab to view the discovery details and Metrics tab to view the metric details for VMware NSX Advanced Load Balancer.

Supported Alert Custom Macros

Customize the alert subject and description with below macros then it will generate alert based on customisation. Supported macros keys:

Click here to view the alert subject and description with macros

                                ${resource.name}

                                ${resource.ip}

                                ${resource.mac}

                                ${resource.aliasname}

                                ${resource.os}

                                ${resource.type}

                                ${resource.dnsname}

                                ${resource.alternateip}

                                ${resource.make}

                                ${resource.model}

                                ${resource.serialnumber}

                                ${resource.systemId}

                                ${Custome Attributes in the resource}

                                ${parent.resource.name}

Resource Filter Input Keys

VMware NSX Advanced Load Balancer app resources are filtered and discovered based on below keys:

Click here to view the Supported Input Keys
Resource TypeSupported Input Keys
All TypesresourceName
hostName
aliasName
dnsName
ipAddress
macAddress
os
make
model
serialNumber
AVI Service EngineRouter Type
Online Since
AVI Cloud
AVI Global Server Load BalancerX-Avi-Tenant
IS Enabled
VirtualService UUIDs
AVI Virtual ServicePoolUUID
X-Avi-Tenant
IS Enabled
AVI Servers PoolX-Avi-Tenant
IS Enabled

Risks, Limitations & Assumptions

  • Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration:
    • Connectivity Exception.
    • Authentication Exception.
  • The application will send duplicate/repeat failure alert notifications for every 6 hours.
  • Using metrics for monitoring the resources and generating alerts when the threshold values are breached.
  • Application cannot control monitoring pause/resume actions based on above alerts.
  • vmwarensx_loadbalancer_APIStatistics, by default this metric is not enabled if a customer wants to monitor the number of calls that app is making with the target device, then only we can apply this metric to the device.
  • Supported X-Avi-Version is 21.1.3.
  • This application supports both Classic Gateway and NextGen Gateway.
  • No support of showing activity logs.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
  • The minimum supported version for the option to get Latest snapshot metric is nextgen-14.0.0.